Lead Software Analyst

Our Purpose

We seek someone passionate about crafting world-class software solutions for the Insurance Industry. Majesco is a global leader in Cloud Insurance software solutions and products and supports many of the leading Insurance companies in the US and the rest of the world. Our team members are motivated individuals who help each other with remarkable things daily.

In this role, you will work on Majesco's latest and modest development platforms (Insurance Content Designer – ICD & Insurance Configuration Manager – ICM), helping all our professionals grow as developers/configurators and Insurance domain experts. This low code development platform provides an environment for developers to develop application software through graphical user interfaces and configurations instead of traditional computer programming. This toolkit offers complete technical abstraction wherein the tool generates Java-based code.

Job Overview

The ICD/ICM developer will be responsible for implementing and maintaining Majesco Insurance products that use the ICD/ICM toolkit framework as the development framework. You will work extensively on the P & C Insurance platform as a developer.

This position will directly work with technical teams to implement / Support Majesco products for our clients of various sizes and Tiers. It will be responsible for quality delivery of the assigned work, which will be part of major deliveries from Majesco to our customers.

Duties And Responsibilities
 

• Defining and modifying business process flows by using ICD YAWL and Model Mappings.
• Defining and configuring Rules in the Majesco System through the Rule Engine
• Maintaining and upgrading existing systems
• Support the Quality Assurance team in testing.
• Database Scripting and verification of the Data flow during defect analysis.
• Defect tracking and status updates are available for the issues assigned to you.
• Interact with customer stakeholders for new requirements and provide business and solution insight to help customer operations.
• They are empowered and accountable for designing, developing, and rolling new features per customer requirements.
• Take full accountability for understanding customer changes and provide valuable suggestions from a Product point of view.
• Work with our DevOps team to ensure we successfully deploy our applications.
• Working closely with other developers, UX designers, Business and systems analysts
• Give training and demo sessions to Business users.
   

Skills / Attributes Required:
 

• Extensive development experience.
• Desirable: Property & Casualty insurance background with Policy, Claims and Billing domain experience.
• Application programming with an inclination towards domain (Specifically Insurance Domain).
• Development experience with object-oriented programming of the JAVA technology stack is preferred, though it is not mandatory.
• Exposure to any database with a clear understanding of RDBMS concepts (SQL Scripting, Data analysis skills, basic Performance improvement understandings).
• Experience in SDLC processes and software version control understanding.
• Experience in ICD/ICM or Duck Creek is good.
• Desirable: experience in setting up business rules and workflow concepts.
• Strong technical aptitude for both cloud-based and on-premises client solutions.
• Excellent written and verbal communication skills; ability to simplify and communicate technical customer issues.
• Advanced problem-solving skills, demonstrating the ability to identify, define, and understand a problem, knowledge of root cause analysis, and research effective solutions for the customer.
• Proven ability to maintain professionalism when handling complex customer and internal issues.
• Strong commitment to quality and customer service.
• Works well in a remote team environment.

Qualifications:

• Bachelor's degree in information technology with 5+ years working experience in Banking, Insurance or related field (or equivalent experience).
• Proven experience in data management, data analysis, or related roles, preferably with Property & Casualty Insurance background.
• Advance knowledge of data analysis techniques and tools with focus on Oracle, SQL or other database query languages.
• Advanced problem-solving skills, demonstrating the ability to identify, define and understand a problem, have knowledge of root cause analysis and research effective solutions for the customer. 
• Ability to work under tight deadlines and manage multiple tasks simultaneously.
• Excellent written and verbal communication skills; ability to simplify and communicate technical issues.
• Excellent attention to detail and organizational skills. Ability to document analysis using tools like ServiceNow, Jira and Confluence.