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Roles and Responsibilities

Key responsibilities include, but are not limited to:

• Conducting Calls: Making outbound calls to prospective customers (cold calling) using provided phone lists or databases. They may also handle inbound calls from interested clients.
• Customer Interaction: Engaging with customers in a professional and persuasive manner, understanding their needs, handling objections, and resolving complaints or doubts to maintain customer satisfaction and the company's reputation.
• Data Management: Accurately recording customer information, call details, and sales activity in a CRM system or other documentation tools.
• Follow-ups: Performing timely follow-up calls or emails to nurture leads and build long-term client relationships.
• Reporting: Submitting daily updates and sales reports to team leaders or managers, and attending regular team meetings and training sessions.

Job Type: Full-time

Pay: From ₹25,000.00 per month

Benefits:

• Provident Fund

Work Location: In person