Senior Program Manager, RBS

Description
Join Amazon's Cost to Serve team as we scale an IoT-enabled inventory tracking initiative, focused on reducing supply chain losses and improving inventory visibility across Amazon's fulfillment network. This role will lead end-to-end program management across U.S. and global marketplaces, integrating with cross-functional initiatives spanning warehouse operations, tech systems and loss prevention. The candidate will thrive in ambiguous environments, drive large-scale execution, and shape future-state strategies through analytics, stakeholder alignment and program governance. This role also includes mentoring PMs to build long-term bench strength.

Key job responsibilities

• Own end-to-end program governance of across the U.S. marketplace, with a focus on integrating IoT-based inventory tracking into Amazon's fulfillment and transportation networks to reduce shrink and improve supply chain visibility.
• Drive program scaling strategies across all network nodes, ensuring readiness for global expansion (Canada, EU, MENA) and seamless integration with other high-value inventory initiatives and network-wide loss prevention mechanisms.
• Partner with tech, product, ops and security teams to manage implementation trade-offs, resolve execution blockers, and align on scalable architectures for IoT signal ingestion, tagging protocols and site-level process flows.
• Lead cross-functional alignment and narrative development for strategic reviews (CPRs, MBRs, PRFAQs), translating technical and operational insights into investment cases and long-term roadmap influence.
• Represent the program in global shrink reduction forums and cross-org leadership reviews, ensuring alignment with parallel efforts in high-value shrink, loss attribution and cost-to-serve reduction initiatives.
• Define and drive pilot-readiness frameworks, scaling SOPs, stakeholder onboarding mechanisms, and program dashboards to support expansion across diverse site types and geographies.
• Mentor Program Managers by reviewing deliverables, assigning workstreams, and coaching them on strategic thinking, stakeholder management and program execution.
• Operate in high-ambiguity, zero-to-one environments with a bias for structured thinking, cross-team influence and durable mechanisms that unlock long-term cost-to-serve improvements.

About The Team
Diverse Perspectives:

We believe that diverse perspectives drive innovation. Even if your experience doesn't align perfectly with every qualification, we encourage you to apply. Whether you're new to the field, have a non-traditional background, or have gained expertise in different ways, we value the unique insights you can bring.

Commitment To Balance
We recognize the importance of maintaining a healthy work-life balance. We foster an environment where flexibility is not just an option but a priority, ensuring you have the support you need to thrive both at work and at home. When we're at our best in all areas of life, we're unstoppable.

Inclusive Culture
Learning and curiosity are at the heart of our culture. We celebrate what makes us different and support one another through employee-led groups and ongoing initiatives that champion diversity and inclusion. Our events and learning programs provide a platform for every voice to be heard and valued.

Opportunities For Growth
As a team dedicated to continuous improvement, we believe in setting ambitious goals and providing the tools to achieve them. You'll have access to a wealth of mentorship, knowledge-sharing, and career development resources to help you advance your skills and achieve your professional aspirations.

Our team is composed of skilled problem solvers who thrive on tackling cross-functional challenges. We are dedicated to meeting the needs of our internal stakeholders with a solutions-oriented approach, always striving for the best possible outcome in everything we do.

Basic Qualifications

• 5+ years of working cross functionally with tech and non-tech teams experience
• 5+ years of program or project management experience
• 5+ years of delivering cross functional projects experience
• Experience defining program requirements and using data and metrics to determine improvements
• Experience analyzing P&L cost lines (e.g., inventory defects, shrink, operational costs) and partnering with finance teams to drive cost attribution and track savings impact

Preferred Qualifications

• 2+ years of driving process improvements experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Company
- ADCI - BLR 14 SEZ

Job ID: A3017014