Security & Safety Officer

17 Nov 2025

Business Unit: Taj Bengal, Kolkata

Department: Security

Description:

About IHCL

Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asia's largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces.

Careers at IHCL

At IHCL, we believe our employees are our greatest asset. We are committed to fostering a dynamic work environment that encourages innovation, collaboration, and personal growth. Join us in creating memorable experiences and shaping the future of hospitality. Explore exciting career opportunities with us and be a part of a vibrant team that values passion, excellence, and diversity.

Job Objective

The Security & Safety Team Leader is responsible for overseeing the efficient management of security and safety operations. This includes supervising S&S Supervisors and ensuring all safety protocols are followed across the property. The role entails responding to incidents, promoting a culture of safety, and ensuring the integrity of security functions, such as patrolling, access control, surveillance, and compliance with fire and life safety regulations.

Essential Job Tasks

Leads the security and safety team, supervises patrols and incident responses, and coordinates access control measures. Reviews incident reports and ensures surveillance and alarm systems are functional. Organizes regular training for team members on safety protocols and conducts fire and emergency drills. Collaborates with property management to address risks and implements proactive security measures.

Areas of Responsibility

1. Supervision of Security & Safety Teams.

2. Daily Operations. Oversee the daily activities of security personnel and safety stewards, ensuring adherence to security protocols and safety regulations. Provide guidance to the team and ensure they are properly positioned to manage key areas across the property.

3. Operational Readiness. Ensure that all personnel are equipped with the necessary safety equipment and briefed on daily operational tasks. Supervise routine checks and preparedness measures across the property.

4. Performance Monitoring. Conduct performance reviews of the team, ensuring that safety and security standards are maintained. Provide feedback and suggestions for improvements.

5. Patrolling, Safety Checks & Incident Response.

6. Security Patrolling. Oversee and manage regular patrols of the premises. Ensure that any potential security breaches are identified and addressed in a timely manner.

7. Safety Inspections. Conduct thorough safety checks across all areas of the property, identifying and correcting any safety violations or hazards.

8. Incident Response & Reporting. Respond to all security and safety incidents, coordinating with the security team and external authorities when necessary. Provide accurate and detailed incident reports.

9. Access Control & Surveillance.

10. Surveillance Monitoring. Oversee CCTV systems, ensuring that all areas of the property are monitored effectively. Escalate any suspicious behaviour or activities for further investigation.

11. Access Control. Manage access control measures across restricted areas, ensuring that both personnel and visitors comply with access protocols.

12. Fire, Life Safety & Emergency Preparedness.

13. Fire & Life Safety. Supervise and conduct fire drills in accordance with company protocols. Ensure firefighting equipment is operational and compliant with safety regulations.

14. Emergency Procedures. Train staff on emergency response procedures, ensuring that they are prepared to handle fire and medical emergencies effectively.

15. Incident Reporting, Safety Audits & Documentation.

16. Incident Reporting. Record and submit detailed reports on all security and safety incidents. Ensure that reports are accurate and submitted in a timely manner to senior management for review.

17. Safety Audits. Assist in conducting regular safety audits, identifying any areas of non-compliance or improvement.

18. Promoting Security & Safety Awareness.

19. Training and Briefing. Provide ongoing training to the security and safety team, ensuring that they are knowledgeable about all protocols and procedures.

20. Safety Culture. Foster a culture of safety throughout the property by leading by example and ensuring all personnel adhere to safety and security regulations.

Required Qualifications

• Degree in any discipline, with certifications in fire safety, first aid, or occupational safety preferred
• Security & safety certifications are advantageous

Work Experience

• 7 to 10 years of experience in security or safety roles, with supervisory experience

Languages Needed in Position

• Fluency in English, Hindi, and local dialects

Key Interfaces- External

• Local law enforcement, fire department, emergency medical services
• Contractors and vendors for security and safety system maintenance

Key Interfaces- Internal

• Security & Safety Department
• Engineering & Maintenance Team
• Human Resources

Behavioural Competencies

Process Excellence

Result Orientation

Collaborative Engagement

Change Championship

Growth Mindset

Guest Centricity

Personal Effectiveness

Equal Opportunities Employment at IHCL

At IHCL, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other status protected by applicable law. We encourage all qualified individuals to apply and join our team, where every voice is valued and respected.