OTC -Cash Application + Deductions-Kolkata-US Shifts
1 day ago
Role & responsibilities
- Must have a strong understanding of Accounts Receivables process
- Post daily receipts (wires/ACH/checks) and credit/debit memos on a timely basis in order to ensure accurate maintenance of accounts receivable balances
- Contact collections and business partners to obtain remittance details
- Research and resolve misapplied and unidentified cash receipts in ERP
- Identify and manually tag all customer remit discrepancies and short payments.
- Undertake tasks as requested by the Team Leader that may involve testing and process improvement.
- Assist in streamlining and improving the accounts receivable process by identifying areas of improvement
- Maintain, prepare and distribute daily and monthly reporting to Supervisor, and other stakeholders
- Meet the monthly productivity goals
- Identify and reconcile payment differences, post short/over payments, deductions on account and partial payments and appropriately code all reconciling transactions
- Utilize shared mailboxes and customer web portals to identify, retrieve and organize remittance details.
Preferred candidate profile
Must have experience in OTC-Cash application + Deductions
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