ServiceNow Service Catalog Engineer

5 days ago

Bengaluru, Karnataka, India SWITS DIGITAL Private Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Title:
ServiceNow Service Catalog Engineer

Experience Level:
4–8 Years

Location: Bangalore
Job Summary
We are seeking a
ServiceNow Service Catalog Engineer
to design, configure, and maintain
Service Catalog and Request Management
processes within the ServiceNow platform. The role involves creating catalog items, order guides, fulfillment workflows, and user-facing portal experiences to automate and streamline service requests across the organization.

Key Responsibilities

  • Design, configure, and maintain Service Catalog, Request Management, and Record Producers in ServiceNow.
  • Create and manage catalog items, order guides, and variables to support business service requests.
  • Develop fulfillment workflows using Flow Designer and Workflow Editor for automated request handling.
  • Configure approvals, notifications, SLAs, and assignment rules for catalog items.
  • Design and optimize Service Portal pages or UI Builder experiences to improve catalog visibility and usability.
  • Ensure catalog consistency with naming conventions, categorization, and accessibility standards.
  • Collaborate with business stakeholders to gather requirements and ensure catalog items meet organizational needs.
  • Provide ongoing maintenance, enhancements, and documentation for the Service Catalog.

Required Skills & Qualifications

  • Bachelor's degree in Computer Science, IT, or a related field.
  • 4–8 years of hands-on experience with ServiceNow Service Catalog and Request Management.
  • Strong experience with Flow Designer, Workflow Editor, and Record Producers.
  • Experience designing Service Portal or UI Builder pages for enhanced user experience.
  • Knowledge of approvals, notifications, SLAs, and assignment rules configuration.
  • Excellent problem-solving, analytical, and communication skills.
  • Ability to work with cross-functional teams and translate business requirements into system configurations.

Preferred Qualifications

  • ServiceNow certification(s) such as CIS – Service Catalog or CSA.
  • Experience with ITSM processes and other ServiceNow modules like Incident, Change, or CMDB.
  • Understanding of automation best practices and ServiceNow development standards.

  • ITS Knowledge and Service Catalog Manager

    2 weeks ago

    Bengaluru, Karnataka, India Clarivate Full time ₹ 10,00,000 - ₹ 25,00,000 per year

    We are looking for the ITS Knowledge and Service Catalog Manager who will play a pivotal role in shaping a seamless IT service experience for colleagues by managing both the IT Service Catalog and the IT Knowledge Base. This individual will collaborate closely with support teams, the ServiceNow team, and IT stakeholders to ensure that the service request...

  • ServiceNow Architect

    5 days ago

    Bengaluru, Karnataka, India Growel Softech Pvt. Ltd. Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    ServiceNow Architect / D1 - ServiceNow Integration, Flow Design and App Engine StudioMandatory: Experience in configuring ServiceNow ITSM/ITOM modules. Experience using Flow Designer, Integration Hub, spokes and App Engine Studio Experience in integrating third party systems with ServiceNow. Experience in developing ServiceNow scoped applications. Experience...

  • ServiceNow Developer

    2 weeks ago

    Bengaluru, Karnataka, India XPT Software Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    We are seekingServiceNow Developers / Leadsto join theSales & Order Management (SOM) team at ServiceNow. This role focuses on building and enhancingProduct Catalog ManagementandConfigure, Price, Quote (CPQ)capabilities within the ServiceNow platform. You will design catalog structures, implement pricing and quoting rules, and automate lead management...

  • ServiceNow SecOps Developer

    3 days ago

    Bengaluru, Karnataka, India Takeda Full time ₹ 80,00,000 - ₹ 2,00,00,000 per year

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.Job...

  • Servicenow Developer

    3 days ago

    Bengaluru, Karnataka, India Axiom Software Solutions Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    o Mandatory – ServiceNow ITSM development experience. Hands on experience on Service Catalog development, Portal, Reports and Dashboardso Good to have skills – Should have worked on Service Catalog, PPM, HRSD, IRM, VR, CMDB. Hands-on experience on Performance analyticso Should have worked on /understand PowerShell scripts, create, and maintain...

  • ServiceNow Developer

    7 days ago

    Bengaluru, Karnataka, India Betsol Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionBETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries. BETSOL team holds several engineering patents, is recognized with industry awards, and BETSOL maintains a net promoter score that is 2x the industry average. BETSOL's open source backup and...

  • ServiceNow Developer

    7 days ago

    Bengaluru, Karnataka, India BETSOL Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company Description BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries. BETSOL team holds several engineering patents, is recognized with industry awards, and BETSOL maintains a net promoter score that is 2x the industry average. BETSOL's open source backup and...

  • ServiceNow Developer

    7 days ago

    Bengaluru, Karnataka, India BETSOL Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Company Description BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries. BETSOL team holds several engineering patents, is recognized with industry awards, and BETSOL maintains a net promoter score that is 2x the industry average. BETSOL's open source backup and...

  • ServiceNow Developer

    1 week ago

    Bengaluru, Karnataka, India IOSPL Technology Services Private Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title: ServiceNow DeveloperLocation: Bangalore / Remote / Pan India ISource Services is hiring for one the of their client for the position of ServiceNow Developer. Key Responsibilities:ServiceNow Catalog Management Design, develop, and maintain ServiceNow catalogs.Platform Analytics & Reporting Work on KPI libraries, visualizations, CMS reporting, and...

  • ServiceNow Developer

    2 days ago

    Bengaluru, Karnataka, India Betsol Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    ServiceNow Developer Company Description BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries. BETSOL team holds several engineering patents, is recognized with industry awards, and BETSOL maintains a net promoter score that is 2x the industry average. BETSOL's...