Network Operations Engineer

24 hours ago

Pune, Maharashtra, India ACL Digital Full time

Dear Connections,

ACL Digital is hiring for permanent opportunity for Network Operation Engineer(NOC) for Pune location.

Job Title: Network Operations Engineer (L2/L3)

Experience:
6–10 Years

Location:
Pune

Work Mode
: Work from Office

Notice Period
: Immediate only

Job Summary

We are looking for an experienced
Network Operations Engineer
to join our Network Operations Center (NOC) team in Pune. The role involves proactive monitoring, troubleshooting, and incident management of large-scale IP/MPLS networks while ensuring high availability and SLA adherence. The ideal candidate will have strong hands-on experience in routing, switching, and service provider technologies.

Key Responsibilities

  • Monitor network elements, services, and applications using
    NSP/NMS
  • Proactively identify, analyze, and respond to network alarms, alerts, and incidents
  • Perform
    first-level troubleshooting
    for network issues related to:
  • IP/MPLS
  • BGP, OSPF, IS-IS
  • Segment Routing (SR)
  • EVPN
  • Log, track, and manage incidents in accordance with defined
    SLA/OLA
    processes
  • Escalate issues to
    CTA, TAC, vendors, or field teams
    as per escalation matrix
  • Coordinate with vendors and TAC teams for fault isolation and resolution
  • Perform basic checks, validation, and continuous health monitoring of the network
  • Execute
    Standard Operating Procedures (SOPs)
    and adhere to change management processes
  • Communicate incident status and updates to stakeholders via calls, emails, and messaging tools
  • Participate in
    RCA, RFO, and post-incident analysis
  • Support planned maintenance activities, including
    off-hours or shift-based work
    , as required

Technical Skills Required

  • Strong understanding of
    TCP/IP, LAN/WAN, routing & switching
  • Hands-on experience with:
  • BGP, OSPF, IS-IS
  • MPLS, Segment Routing
  • EVPN
  • Experience with
    NMS/NSP tools
    (e.g., Cramer or similar platforms)
  • Working knowledge of
    ticketing systems
    such as
    ServiceNow
  • Basic understanding of
    Optical/DWDM technologies
    (added advantage)
  • Exposure to
    Nokia platforms
    is a plus

If you are find yourself that above job responsibiities matching with you than share me your updated resume with mandatory details:

Thanks & Regards

Amit Kumar

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