Senior Manager

As a Senior Manager - HR Business Partner (HRBP), you will be responsible for driving strategic HR initiatives and providing expert HR support across the organization. This individual contributor role will focus on enhancing employee performance, managing organizational development (OD) efforts, developing and leading SAP SuccessFactors domain specific implementations. Additionally, you will have oversight of internal communication strategies and collaborate with leadership on the creation and implementation of HR frameworks. You will work closely with teams across the business to foster a high-performance culture, optimize talent management processes, and implement best-in-class HR solutions to align with business goals.

Key Responsibilities:

1. Strategic HR Business Partnering:

• Collaborate with business leaders and department heads to align HR strategies with business objectives and ensure the effective implementation of HR programs.
• Act as a trusted advisor to leadership on talent management, workforce planning, organizational design, and employee engagement.
• Drive organizational change initiatives and ensure successful execution of key strategic HR priorities.

2. Performance Management:

• Lead the design, implementation, and monitoring of performance management processes, including goal setting, performance reviews, and feedback mechanisms.
• Provide guidance to managers on performance management best practices and coach them on delivering constructive feedback.
• Support talent identification and development through performance data analysis, ensuring a continuous feedback culture.

3. Organizational Development (OD):

• Partner with leadership to assess and enhance organizational effectiveness through targeted OD interventions.
• Lead initiatives related to employee engagement, culture change, and leadership development to foster a high-performance work environment.
• Conduct organizational assessments and recommend structural or procedural improvements to optimize business performance.
• Develop and implement OD frameworks that support business growth and enhance overall organizational health.

4. SAP SuccessFactors Implementation & Optimization:

• Lead the end-to-end implementation of SAP SuccessFactors HRIS, including configuration, testing, training, and go-live support.
• Ensure the seamless integration of SAP SuccessFactors modules (e.g., Performance & Goals, Learning, Recruiting) into existing HR processes.
• Work with HRIS teams and business stakeholders to continuously optimize the SAP SuccessFactors platform and drive adoption across the organization.

5. Internal Communication Management:

• Develop and implement effective internal communication strategies to foster a transparent, inclusive, and aligned workforce.
• Ensure that key HR initiatives, organizational changes, and performance management updates are communicated clearly and effectively across all levels of the organization.
• Collaborate with internal communication teams to develop and disseminate messaging that promotes company culture, values, and employee engagement.
• Advise leadership on best practices for internal communication to enhance employee understanding and engagement.

6. Framework and Strategy Development:

• Lead the development and implementation of HR frameworks and strategies that align with the business goals, employee needs, and organizational objectives.
• Collaborate with senior leadership to design and execute long-term talent management strategies, including leadership development, succession planning, and employee growth.
• Continuously evaluate the effectiveness of existing frameworks and recommend updates or new approaches to drive operational excellence.

7. Employee Development & Talent Management:

• Design and deliver leadership development programs to cultivate future leaders.
• Manage talent reviews and succession planning processes to ensure a strong leadership pipeline and address critical skill gaps.
• Partner with managers to develop tailored learning and development plans for high-potential employees.

8. Change Management & Organizational Effectiveness:

• Lead change management initiatives that support business transformation, digitalization efforts, and process improvements.
• Work with cross-functional teams to foster a positive and adaptable culture, ensuring employees embrace change and thrive in dynamic environments.

9. Data-Driven Insights & Reporting:

• Utilize HR analytics and data-driven insights to influence decision-making and measure the success of HR initiatives.
• Regularly report on key HR metrics such as employee performance trends, engagement levels, and SAP SuccessFactors usage.

10. Compliance & Best Practices:

• Ensure HR practices comply with local labor laws and regulations.
• Keep up to date with industry trends and HR best practices to continuously improve HR policies and processes.

Qualifications:

• Education: Bachelors or Masters degree in Human Resources, Business Administration, or related field.
• Experience: Minimum of 12-14 years of experience in HR, with a focus on strategic HR business partnering, performance management, organizational development, internal communication, and HRIS implementations (preferably SAP SuccessFactors).

• Expertise:

• Deep understanding of Performance Management systems, Organizational Development strategies, and Change Management.

• Proven experience in leading SAP SuccessFactors implementation projects from start to finish.
• Strong internal communication management skills, with a demonstrated ability to develop and execute communication strategies.
• Strong experience in developing HR frameworks and strategies to drive business success.

• Experience working in the IT services or technology sector is preferred.

• Skills:

• Exceptional interpersonal and communication skills with the ability to influence and build relationships at all levels of the organization.

• Strong analytical skills and the ability to make data-driven decisions.
• Excellent project management and organizational skills with the ability to handle multiple initiatives simultaneously.
• Strong coaching and mentoring abilities for managers and leaders.
• Proficiency in HR software and systems (experience with SAP SuccessFactors is a must).

Key Competencies:

• Strategic thinking and problem-solving
• Strong collaboration and relationship-building skills
• High emotional intelligence (EQ) and people-oriented mindset
• Change management expertise
• Ability to manage ambiguity and drive results in a fast-paced environment
• Expertise in crafting and executing communication strategies