Senior Product Owner

Organization: At CommBank, we never lose sight of the role we play in other people's financial wellbeing. Our focus is to help people and businesses move forward to progress. To make the right financial decisions and achieve their dreams, targets, and aspirations. Regardless of where you work within our organisation, your initiative, talent, ideas, and energy all contribute to the impact that we can make with our work. Together we can achieve great things.

Job Title : Senior Technical Product Owner

Location: Manyata Tech Park, Bangalore

Business & Team : BB Tech

Impact & Contribution : As a Senior Product Owner in the Payments Servicing Solutions crew, you will lead the strategic delivery of technology solutions that underpin payment operations. You will be responsible for defining product vision, managing delivery roadmaps, and ensuring alignment with CBA's strategic priorities and customer outcomes.

Roles & Responsibilities:

• Product Strategy & Vision: Define and evolve the product strategy aligned to CBA's payments operations transformation agenda. Lead ideation and discovery using human-centred design principles.
• Technology Leadership: Partner with engineering and architecture teams to shape scalable, secure, and resilient solutions. Demonstrate deep understanding of software and product architecture.
• Delivery Ownership: Own and manage the product backlog, prioritise features based on business value, and ensure timely delivery through agile ceremonies and sprint planning.
• Stakeholder Engagement: Influence and collaborate with senior leaders, crew leads, and external partners to drive product outcomes. Communicate value propositions with credibility and authority.
• Risk & Compliance: Apply sound risk management practices to ensure better risk outcomes across the product lifecycle.
• Payments Expertise: Leverage domain knowledge in domestic and international payments, including exception handling, account closure, and regulatory compliance.
• Service Domain Modelling: Apply service domain modelling techniques to ensure modular and reusable architecture aligned with business capabilities.
• BIAN Framework: Integrate BIAN standards into solution design to promote interoperability and standardisation across banking services.
• API Design: Lead API strategy and design to enable secure, scalable, and efficient integration across platforms.
• Agentic AI: Explore and incorporate Agentic AI capabilities to enhance customer experience and operational efficiency.

Essential Skills:

• 15+ Years experience as a Product Owner or Product Manager in a complex technology environment.
• Strong background in payments systems, operations, and compliance.
• Demonstrated strategic acumen and ability to influence across senior stakeholders.
• Experience working in agile squads or crews, ideally within financial services.

Advanced Skill

Strategic Planning & Product Lifecycle Management

Software & Product Architecture

Payments Domain Expertise

Payment Operations

Direct Disputes

Traces

MIPS

Payment Exception Processing

Service Domain

BIAN Framework

API

AI

Decision Making & Critical Thinking

Persuading & Influencing

Risk Management – Better Risk Outcomes

AI Literacy

Sound Skill

Customer Focus

Sound to Advanced

Leadership Principles (Obsess Over Customer, Lead as an Owner, etc.)

Education Qualification: Bachelor's degree or Master's degree in Engineering in Computer Science/Information Technology.

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Advertising End Date: 27/11/2025