GMS Virtualization L1

6 days ago

Bengaluru, Karnataka, India Talent Worx Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Job Description:

  • 2+ years of Experience in Vmware Virtualization. (L1)
  • Install, administer, and maintain virtualization environment.
  • Diagnose and correct issues, whether these be issues with correct operation or performance.
  • Monitor Virtualization environment  and elevate to L2 or L3 level.
  • Triage and solve user-submitted tickets, especially when they relate to the infrastructure.
  • Track resource usage using monitoring and queuing software.
  • Actively participate in Knowledge Management by creating new technical documents.
  • Patch system firmware and software as needed.
  • Peer assistance is an added trait.

Technical Skills:

  • Demonstrated expertise with Vmware Virtualization including server hardware, linux, windows.
  • Familiarity with VCenter, Vmware Vsphere, vswitches. 
  • Experience with vSAN
  • Basic troubleshooting in Vmware environment.
  • Experience managing multi node clustered setup.
  • Experience in Vcenter and ESXi Patching.
  • Familiarity with monitoring tools like Grafana/Nagios/Opsramp.
  • Familiarity with the Server Storage connectivity basics.
  • Experience in Incident/Change/Problem management and Root Cause Analysis. 

Business Skills:

  • Demonstrate strong written and verbal communication skills.
  • Interacting and collaborating across different technology teams within HPE.
  • Must work towards achieving HPE's vision for our customers.
  • Affinity and a thorough understanding of support processes defined within HPE.
  •  Ability to work in a 24x7 environment in rotation shifts
  • Exhibit "Customer First and Customer Last Attitude" consistently.
  • Ability to drive cases to closure and provide Case Summary.
  • Demonstrate high level of technical & communication skills.
  • Takes responsibility for end-to-end problem ownership and its solutions.

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