Sky Phygital

3 days ago

Vijayawada, Andhra Pradesh, India Kotak Mahindra Bank Full time ₹ 5,00,000 - ₹ 15,00,000 per year
Description

Sky Phygital-Relationship Manager



Department
Retail Liabilities - Sales

Location
Hyderabad

Reporting Relationships
Senior Regional Customer Engagement Manager

Grade Name
Deputy Manager

Grade
M2
  • Lead Conversion -  Meeting benchmark Conversion of leads as budgeted from time to time as generated by Customer experience Centre(CEC) and central campaigns/triggers by CVMHO team
  • Ensure superior ground coverage of the customers mapped  to VRM and ROCE team
  • Drive portfolio objectives through RO CEs - Category upgrades, Casa deepening, Digital adoption, GPH improvement, GSA improvement
  • NPS – Ensuring on ground Customer experience translates into desired NPS at a portfolio level


 Job Requirements:

  • Graduate, or Post Graduate with a min of 5-10 years of experience
  • Experience of managing a large feet on street 20+, team remotely.
  • Experience field sales in BFSI preferred.
  • Excellent communication skills – Verbal & Written
  • Flair for Sales
  • Good listening skills and strong communication abilities.
  • Team Player with deep sense of working in matrix structures.

  • Sky Phygital

    4 days ago

    Vijayawada, India Kotak Mahindra Bank Limited Full time

    Job Description Sky Phygital-Relationship Manager Department Retail Liabilities - Sales Location Hyderabad Reporting Relationships Senior Regional Customer Engagement Manager Grade Name Deputy Manager Grade M2 - Lead Conversion - Meeting benchmark Conversion of leads as budgeted from time to time as generated by Customer experience Centre(CEC) and central...