Senior Executive

3 days ago

Gondal, Gujarat, India Bajaj Finserv Lending Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year
Job Description

Job Purpose

The Debt Management Specialist is responsible for managing delinquent accounts, recovering overdue payments, and maintaining strong financial relationships with clients.

Duties and Responsibilities
  • Achieve collections target by visiting customers/agency.
  • Monitor performance against set parameters and provide regular updates.
  • Ensure legal guidelines are complied with while repossessing products.
  • Maintain accurate records of customer interactions and transactions.
  • Handle escalations promptly and effectively to resolve issues.
  • Daily DRR (Daily Risk Report) management.
  • Develop and implement strategies to improve collection rates.
  • Manage a team of collection officers to achieve overall targets.
  • Rectify problems encountered during the collection process.
  • Manage average collection reports to monitor and improve collection performance.
  • Case to Case tracking.
  • Resolution at per AOP within agreed timelines.
  • Portfolio Management.
  • Debt Collection Strategy.
  • Target Achievement.
  • Regulatory Compliance.
  • Reporting and Analysis.
  • Risk Management.
  • Team Leadership.
  • Vendor Management.
  • Co-ordinating with internal and external clients.
  • Debt Collection & Recovery.
  • Risk Mitigation & Legal Proceedings.
  • Record Keeping & Reporting.
  • Compliance & Regulations.
Required Qualifications and Experience
  • Achieve collections target by visiting customers/agency.
  • Monitor performance against set parameters and provide regular updates.
  • Ensure legal guidelines are complied with while repossessing products.
  • Maintain accurate records of customer interactions and transactions.
  • Handle escalations promptly and effectively to resolve issues.
  • Daily DRR (Daily Risk Report) management.
  • Develop and implement strategies to improve collection rates.
  • Manage a team of collection officers to achieve overall targets.
  • Rectify problems encountered during the collection process.
  • Manage average collection reports to monitor and improve collection performance.
  • Case to Case tracking.
  • Resolution at per AOP within agreed timelines.
  • Portfolio Management.
  • Debt Collection Strategy.
  • Target Achievement.
  • Regulatory Compliance.
  • Reporting and Analysis.
  • Risk Management.
  • Team Leadership.
  • Vendor Management.
  • Co-ordinating with internal and external clients.
  • Debt Collection & Recovery.
  • Risk Mitigation & Legal Proceedings.
  • Record Keeping & Reporting.
  • Compliance & Regulations.
Locations - Basic Section Job Level

GB01

Job Title

Manager - Debt Management Services - Rural, RGCL, RGCL-GUJARAT

Job Location
  • Country: India
  • State: GUJARAT
  • Region: West
  • City: Junagadh
  • Location Name: Gondal
  • Tier: Tier 3