Assistant Manager

6 days ago

Kazhakoottam Thiruvananthapuram Kerala, India Big Poppas Hospitality and Entertainment Pvt Full time ₹ 2,88,000 - ₹ 3,60,000 per year

Assistant Manager – Big Poppa's

About Big Poppa's

Big Poppa's is a modern American specialty kitchen serving up smoked meats, hand-cut steaks, burgers, and iconic sandwiches. We're passionate about hospitality and believe in creating not just great food, but a great experience for every guest who walks through our doors.

Role Overview

As Assistant Manager, you'll be a key part of our leadership team — supporting daily operations, delivering top-tier guest experiences, and working closely with the Owner on scheduling and future projects. This is a hands-on role where you'll spend time on the floor serving guests and setting the standard for hospitality, while also managing staff and helping Big Poppa's grow.

Key Responsibilities

  • Wait tables and interact directly with guests, ensuring every diner feels welcome and looked after.
  • Lead by example on the floor, maintaining smooth service and resolving guest issues when they arise.
  • Support the Restaurant Manager and Owner with scheduling, staff management, and daily operations.
  • Work closely with the Owner on planning and contributing to future projects and expansions.
  • Train and motivate FOH staff, reinforcing Big Poppa's hospitality and service culture.
  • Monitor inventory, assist with stock ordering, and support vendor coordination.
  • Handle cash management, billing accuracy, and end-of-shift reconciliations.
  • Ensure hygiene, safety, and service standards are consistently met.
  • Bring ideas for promotions, events, and guest engagement to the table.

Qualifications

  • Prior experience waiting tables and providing excellent FOH service in a busy restaurant.
  • Experience in a supervisory or assistant management role preferred.
  • Strong people skills: confident, approachable, and service-oriented.
  • Reliable, organised, and capable of handling both guest-facing and operational tasks.
  • Willingness to work evenings, weekends, and peak hours.
  • Interest in growing with the company and taking on larger responsibilities over time.

Why Join Us

At Big Poppa's, you won't just be assisting — you'll be building. We're growing, and the right Assistant Manager will have the opportunity to take on more leadership and be involved in future ventures and projects. This is the perfect role for someone who wants to be on the floor today and shaping tomorrow

Job Type: Full-time

Pay: ₹18, ₹30,000.00 per month

Benefits:

  • Commuter assistance
  • Food provided
  • Paid time off

Work Location: In person

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