Senior Salesforce Developer

Who are we?

Whatfix is a leading global B2B SaaS provider and the largest pure-play digital adoption platform (DAP). Whatfix empower organizations to maximize the ROI of their digital investments by tailoring it for the needs of each unique user.

Spearheading the category with serial innovation and unmatched customer-centricity, Whatfix is the only DAP innovating beyond the category. Their product suite offers three powerful tools: Digital adoption to help users right within any software, no-code Product Analytics to uncover and resolve adoption gaps, and Mirror for application simulation, driving safe, hands-on learning in software replicas.

The company has seven offices across the US, India, UK, Germany, Singapore, and Australia and a presence across 40+ countries.

Customers: 700+ enterprise customers, including 80+ Fortune 500 companies such as Shell, Schneider Electric, and UPS Supply Chain Solutions.

Investors: A total of ~$270 million USD has been raised as yet. Most recently Series E round of $125 Million USD led by Warburg Pincus, with participation from existing investor SoftBank Vision Fund 2. Other investors include Cisco Investments, Eight Roads Ventures (A division of Fidelity Investments), Dragoneer, Peak XV Partners, and Stellaris Venture Partners.

Whatfix's leadership is consistently recognized across top industry analysts and business rankings:

• Only DAP to be recognized as a "Leader" across various DAP reports for the past 5+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group.
• With over 45% YoY sustainable annual recurring revenue (ARR) growth, Whatfix is among the "Top 50 Indian Software Companies" as per G2 Best Software Awards.
• Named a Gartner Customers' Choice for DAP for the second year in a row (2024 and 2025)—the only vendor in the market to earn this distinction consecutively.
• We also boast a star rating of 4.6 on G2 Crowd, 4.5 on Gartner Peer Insights, and a super-high CSAT of 99.8%
• Stevie
  Award winner in the category (Bronze): Customer Service Department of the Year – Computer Software - 100 or More Employees.
• Won the 2025
  AI
• Breakthrough Award
  in the Overall AI-based Analytics Solution of the Year category
• Winner of the ISG Paragon
  Innovation Award in partnership with Sophos (customer) for the EMEA region and finalist in the Transformation Award category.
• RemoteTech Breakthrough Awards
  winner for "Software Asset Management Solution of the Year"

These recognitions are matched by business performance:

• Highest-Ranking DAP on 2023 Deloitte Technology Fast 500 North America for Fourth Consecutive Year
• Listed on the
  Financial Times & Statista's High-Growth Companies Asia-Pacific 2025
  list.
• Won the Silver for Stevie's Employer of the Year 2023 – Computer Software category and also recognized as Great Place to Work
• Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze Medal

Be one of the key Leaders in this awesome journey of building a billion-dollar company

Job Summary:

We are seeking an experienced Salesforce Developer with strong expertise in Sales Cloud and CPQ. The ideal candidate will be responsible for designing and customizing CPQ features to align with evolving business requirements, migrating legacy automation to Flows, and ensuring system scalability, performance, and robustness. This role involves a mix of development, customization, and administration to maintain a clean and efficient Salesforce environment.

Key Responsibilities

• Design, develop, and enhance features in Salesforce Sales Cloud and CPQ to meet business needs
• Customize Salesforce CPQ (bundles, product rules, pricing, approvals) to optimize the quoting process
• Migrate existing Process Builder automations to Salesforce Flows using best practices
• Perform system cleanup and optimization to ensure stability and maintainability
• Troubleshoot and resolve bugs, performance issues, and usability challenges
• Implement minor configuration changes (objects, fields, flows, validation rules, permissions)
• Create, manage, and optimize standard reports and dashboards for business stakeholders
• Collaborate with cross-functional teams to gather requirements and deliver scalable solutions
• Follow Salesforce best practices, including single-trigger frameworks, reusable Apex, and design patterns

Requirements:

• Proven experience with Salesforce Sales Cloud and Salesforce CPQ (minimum 3+ years in CPQ)
• Strong expertise in Flows, Apex, Lightning Web Components (LWC), and Triggers
• In-depth understanding of Salesforce CPQ features such as product bundles, discounting, price rules, quote templates, and approvals
• Solid experience in Salesforce Administration (objects, fields, validation rules, page layouts, permissions, sharing, data management)
• Strong problem-solving and debugging skills with a focus on building scalable solutions
• Salesforce Certifications preferred (e.g., Platform Developer I/II, Salesforce CPQ Specialist, Salesforce Admin)

Note:

• We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast and scale Fast; No Hierarchies for Communication; Deep Dive and innovate; Trust, Do it as you own it;
• We are an
  equal opportunity employer
  and value diverse people
  because of
  and not in spite of the differences. We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status
• At Whatfix, we deeply value
  collaboration, innovation, and human connection
  . We believe that being together in the office five days a week fosters
  open communication
  , strengthens our sense of community, and accelerates innovation—ultimately helping us achieve our goals more effectively. At the same time, we recognize the importance of
  flexibility
  in balancing personal and professional priorities. To support this, we offer the option to
  work from home up to two days per month
  .

In any situation that requires additional flexibility, we're open to
considering exceptions on a case-by-case basis
to ensure you're supported in managing both work and life seamlessly.