Pd-Hro

Ready to shape the future of work? 
At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. 
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. 
Genpact (NYSE\: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at  and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Process Developer:
This role is responsible for ensuring the accuracy, integrity, and compliance of employee data within the HR systems. This role manages end-to-end employee lifecycle transactions—including personal data updates, organizational changes, promotions, transfers, and terminations—while maintaining strict adherence to policy and data governance standards. The incumbent supports HR documentation control, policy updates, reporting, and audit requirements, and partners with internal teams to streamline HR processes and drive continuous improvement. Additionally, the role provides timely reporting, manages mass data uploads, ensures data consistency across systems, and delivers high-quality operational support to enhance overall HR service delivery.

Responsibilities

1) HR Data & Policy Management

•    Manage version control of HR documents and maintain the HR policy repository.

•    Update policy and procedure manuals in a timely manner; communicate policy changes and manage employee FAQs.

•    Recommend and implement continuous improvements to drive efficiency and accuracy in HR data management.

•    Verify and process personal data changes; review and approve employee documentation.

•    Modify organization and position structures, including location, department, supervisor, shift, and employment status updates.

•    Execute approved title and incentive plan changes; generate supporting documentation such as letters and status change forms.

•    Validate and upload mass data in HR systems (staging and production environments) and resolve data errors as required.

2) Employee Lifecycle Transactions

•    Process employee lifecycle transactions including onboarding data changes, transfers, promotions, and separations.

•    Track receipt of resignation letters and termination forms; generate and process termination documents in accordance with approved templates.

•    Coordinate and calculate final settlements, offboarding payments, and related system updates.

•    Notify relevant stakeholders (e.g., payroll, benefits providers, IT, third parties) of employee status changes.

•    Develop and process layoff, severance, and death-in-service documentation per company policy and compliance requirements.

•    Schedule exit interviews and analyze separation data to identify trends and improvement opportunities.

3) HR Systems & Reporting

•    Maintain organized, accurate, and up-to-date HR data within HR systems (e.g., Workday, SAP, etc.).

•    Support internal and external audit requests by providing required data, documentation, and process evidence.

•    Conduct periodic data quality checks and self-audits; track and close discrepancies.

•    Generate recurring and ad-hoc HR reports, dashboards, and performance/service-level reports as per governance and compliance standards.

•    Support regulatory, statutory, and customer-specific reporting requirements.

4) Process & Compliance

•    Ensure HR operations adhere to company policy, data privacy standards, and local statutory requirements.

•    Collaborate with internal and external stakeholders (Payroll, Benefits, IT, Audit teams) to resolve issues and streamline processes.

•    Participate in HR system enhancement projects, testing, and documentation updates.

•    Support continuous improvement initiatives to enhance automation, efficiency, and employee experience. 
Qualifications we seek in you
Minimum Qualification

•    Bachelor's degree in Human Resources, Business Administration, or related field.

• years of progressive experience in HR Operations or Shared Services.

•    Experience working in a global or multi-country HR environment preferred.

•    Exposure to Transition of a new HRO process

•    Excellent Excel and reporting skills; experience with dashboards and data validation.

•    Strong attention to detail, accuracy, and confidentiality.

•    Effective communication and coordination skills with stakeholders at all levels.

•    Analytical mindset with the ability to interpret data and trends.

Why join Genpact? 

•    Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation 

•    Make an impact – Drive change for global enterprises and solve business challenges that matter 

•    Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities 

•    Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day 

•    Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress 
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters\: Up. 
Let's build tomorrow together. 

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.  
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.