Exec Admin Asst

Job Overview

Responsible for the monitoring and management of a Revenue stream.

This high-profile position will have responsibility and/or input into processes, procedures and the management of a book of business.

Essential Functions

• Contributes to the monitoring and administrative management of Multi country deals
• Ensures that opportunities are correctly set up in IQVIA CRM (in line with contract, multi-country constraints and IQVIA policy in term of services / products and timeline), and lead the updates
• Regular monitoring of opportunities in coordination with local / regional teams
• Creation of alerts and review / follow up of action plans according to the problems identified
• Ensures that customer billing is consistent with the contract: Collect / Gather all paperwork requested for billing, ensure paperwork are in line with IQVIA policy and process the billing notification to trigger the billing
• Ensures invoices delivered to customers are exhaustive, accurate and on time
• Contributes to revenue recognition and allocation (around 300 opportunities - 47 MUSD yearly)
• Contributes, working with Sales, to the management of the customer relationship (respond to customer complaints on invoices)
• Contributes to ad hoc analysis as needed to improve customer satisfaction and revenue recognition
• Coordinate operational activities with other teams to continually improve procedures and optimize them
• Define, produce, share and comment regular report on Revenue In Hand
• Contribute to analyze gap between Budget / forecast and Revenue In Hand
• Creation of alerts and review / follow up of action plans according to the problems identified
• Working closely with Sales, Finance, and Billing Center representatives

Qualifications

• Bachelor's Degree

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more