SRE DevOps

2 days ago

Bengaluru Hyderabad Pune, India Tech Mahindra Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Job description:

Experience: 6+ years

Preferred Location: Pan India/Any TechM Office,

Hybrid Mode of working

Responsibilities:

•Lead the design, implementation, and continuous improvement of DevOps and IaC pipelines using Terraform on GCP, integrated with Azure DevOps.

•Own end-to-end delivery of infrastructure and application releases, change propagation, and production deployments.

•Oversee monitoring, alerting, and observability across:

•Network: VPC flow logs, firewall ingress/egress, latency, and DNS resolution

•Infrastructure: VM/compute instance health, memory/CPU thresholds, autoscaling, IAM, and storage

•Applications: Performance, error rates, response times, and transaction health using AppDynamics

•Drive the setup and maintenance of observability dashboards and alerts, using tools such as:

•GCP Operations Suite (Stackdriver) Logs, Monitoring, Uptime checks

•Prometheus & Grafana Infrastructure and custom application metrics

•AppDynamics End-to-end application performance monitoring (APM), user journey insights, and deep-dive diagnostics

•Azure Monitor & Log Analytics – Visibility into hybrid cloud resources

•Implement and manage a 16x5 incident response model, including:

•On-call rotation and coverage planning

•Triage, escalation, and war room management

•Incident communication and stakeholder updates

•RCA documentation and preventive action tracking

•Ensure documentation of runbooks, SOPs, and proactive health checks.

•Track and report SLO/SLA compliance, error budgets, and availability KPIs.

•Coach and lead the DevOps/SRE team on modern delivery practices and reliability engineering.

•Collaborate with cloud architects, product teams, and security leads to ensure resilient and compliant delivery practices.

Required Skills & Experience


•Strong experience with Terraform for automating GCP infrastructure provisioning.

•Hands-on with Azure DevOps for CI/CD pipeline development and release automation.

•Deep understanding of GCP services (GKE, GCE, IAM, VPC, CloudSQL, etc.).

•Experience with AppDynamics for application performance monitoring (APM) and business transaction tracing.

•Familiarity with infrastructure and network monitoring tools such as GCP Monitoring, Prometheus, and Grafana.

•Proven ability to manage incident response processes in a 16x5 support environment.

•Excellent communication, team leadership, and cross-functional stakeholder management skills.

Nice to Have:

•Certifications: GCP Professional Cloud DevOps Engineer, Terraform Associate, or Azure DevOps Engineer Expert.

•Experience in regulated domains like healthcare

•Knowledge of security and compliance integrations in CI/CD (e.g., Veracode, Checkov).

•Exposure to Kubernetes, service mesh, or GitOps-based workflows.

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