Grab the opportunity working with a renowned Interntional BPO-Inbound Tech

15 hours ago

Kolkata, West Bengal, India Adeeba e Services Full time ₹ 1,20,000 - ₹ 1,80,000 per year
Company Description

Adeeba E-Services Pvt. Ltd. Is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014 within a short span of time the company has built its foundation on high level of customer satisfaction and unmatched services and support functions, in consonance with trust, accountability and reliability of our own products and technical services , which has not only enhanced the performance of our in house talents but also increased the productivity of the company and its related products through research and development by fraction or two day after day. It has claimed the single point of platform for all solutions to our customer with continual deliverance in IT enable support systems.

Job Description

Job Role :

Taking inbound calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.

Candidate Profile:

. 1 or 2 years experience in Inbound/Outbound Technical Support in International BPO.
· Must know how to close their own calls.
· Good communication skills in English.
· Experience in troubleshooting technical issues related to- Computer, Printer, Broadband, Router, Email issues, Mac, I-phone, I-pad.
· Ability to handle customer's issues and provide accurate resolution.
· Should be flexible working in night shifts.

Qualifications

any hs pass/ basic graduate

Additional Information

Benefits and facilities:

· Fixed Salary on 1st of every month In Salary Account
· 24 leaves in a year+comp offs+b'day leaves
· Very Attractive Incentives
· No Extension of Shift Timings
· Friendly Working Environment

Candidate Profile:


  Must Have Good communication skills in English

· Must Have Experience in Outbound Tech Support for more than 6 months-1 year

· Must know how to close their own calls.
· Must have good convincing and sales skills.
. Candidates must be able to join immediately.
· Salary:Rs ,000/month(fixed)+Huge Incentives
· Shift : US Shift

. 9:00 pm to 7:00 am (US Shift)
· Working Days: 6 days

   FRESHERS /DOMESTIC BPO CANDIDATES ARE NOT ALLOWED


Contact: Neharul (HR) @ /
Land Line : / for further queries.

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