
Team Leader Collections
2 days ago
Join Credence Global Solutions as a Team Leader - US Collections
Location: Pune, India
Company: Credence Global Solutions
We're seeking an experienced Team Leader to lead our Operations team to success. If you're passionate about driving performance, developing talent, and delivering results in a dynamic environment, apply now
Key Responsibilities:
Lead and mentor a team of 15-20 collections agents to meet targets
Conduct call monitoring, performance reviews, and team coaching
Drive incentives, team engagement, and skill development
Uphold company policies, client goals, and regulatory standards
Requirements:
1+ year of Team Leader experience
4+ years of international BPO experience
Strong communication, leadership, and people management skills
Night shift willingness
MS Office, Excel, and PPT proficiency
Graduate degree preferred
Why Join Us?
Lead a top-performing collections team
Career growth and continuous learning opportunities
Culture of excellence, integrity, and results
Ready to Apply?
Contact Jui:
Phone:
Email:
Apply now or refer a friend
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