Service Assurance Manager

Job Summary:We are seeking an experienced and detail-oriented QA Manager to lead our Quality Assurance team. The QA Manager will be responsible for developing and implementing quality assurance processes, managing the QA team, ensuring that products meet established standards of quality, and driving continuous improvement initiatives across the...

Location:WFO, Gurgaon, HaryanaJob Type:Full-timeExperience Required:Minimum 5 yearsRole Summary:The Customer Experience & Support Operations Manager will own the experience of our customers by ensuring high quality support, driving metrics for satisfaction and resolution, and improving processes to boost efficiency. This role combines customer service...

Job Description Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their...

Homes.NCR>AES>Lead - IWAN Assurance>TNL-HR-New Delhi-Mohan EstateEnsure customer SRs gets resolved within timelines along with compliance to norms through meticulous governance with all stakeholders. Driving teams to ensure compliance against defined goals and processes to meet customer requirements & achieve customer delight. Adhering to and developing...

AUTO ELECTRIC COMPONENT KNOWLEDGE AND PLASTIC COMPONENT UNDERSTANDING.PLEASE READ BEFORE APPLYINGIMMEDIATE JOINERS ONLY.SALARY MAX 7.0 LAKHS PAINDUSTRY AUTOMOTIVE COMPONENTMUST HAVE IATF MR EXPERIENCE PERSON WITH A DYNAMIC APPROACH IS NEEDED.Company DescriptionTENAC-Harinder Industries P. Ltd. (HIPL), a TENAC Group company established in 1970, is a leading...

The Quality Assurance Analyst is responsible for monitoring, evaluating, and providing feedback on the quality of customer interactions, including calls and ticket handling. This role ensures that support teams follow defined processes, deliver exceptional customer experiences, and maintain compliance with organizational standards. The analyst will work...

Job Title:Analyst - Business Transformation & Revenue Assurance Overview:Overview of Mastercard Services:Services is Mastercard's professional services arm, focused on driving value beyond payment transactions. We harness the power of our transaction data, deep payments expertise and vast network of merchant and FI partners to offer holistic solutions to...

Job Title: Quality ManagerLocation: 7P GurgaonReporting To: Operations Head/ DirectorType: Full-Time | On-SiteAbout ZYOD CommerceZYOD is a tech-enabled manufacturing company revolutionizing the fashion industry byoffering end-to-end design-to-delivery solutions to global fashion brands. With a vision tomake fashion entrepreneurship accessible, affordable,...

We're Hiring: Quality Assurance (QA) ManagerWe're building innovative healthcare apps — Mannkaa (mental health), Pa Seva (home healthcare & scheduling), and Mat of Life (fall-prevention) — and we need a Quality Assurance Manager to make sure everything we release meets the highest standards of quality and reliability. Location: Gurgaon in India- No...

Key responsibilities:Develop, implement, and maintain a robust audit quality assurance program that evaluates the effectiveness of the internal audit function on a regular basis.Conduct regular assessments of audit work, including reviews of audit plans, working papers, and audit reports, to identify areas of improvement and ensure consistency of audit...