DevOps & Release Management Lead

Position Summary:

We are seeking highly accomplished DevOps Release Management Lead who can be the part of the GEDU IT Engineering Team at GEDU Noida. The person should preferably have worked as DevOps and Release Engineer  in any Software Product development organization and has experience in DevOps/Release management and delivering scalable Web/Mobile/SaaS/Cloud Products in agile methodology.  As a DevOps/Release management Lead, A DevOps Release Management Lead is involved in overseeing the entire software development process, from planning and designing to deploying and maintaining software solutions. He will play a crucial role in bridging the gap between development and operations teams, ensuring a swift and seamless release of high-quality software products. Some core responsibilities include coordinating release schedules, tracking progress, and managing risks throughout the development life cycle. They also collaborate with multiple stakeholders, including developers, testers, and business analysts, to meet project goals and maintain efficient workflows.

The right candidate should be passionate about user experience, digital customer journey, software and technology product development, excellent communicator, comfortable with ambiguous environments, and can move fast, bring people and technology together.

He/she can work with multiple Agile SCRUM teams as QA expert. Responsible for co-developing the vision and strategy of the product by collaborating with Product Managers, product owners, Engineering, Architects, R&D leadership. He/she develops and communicates the strategic direction for the software teams. He/she collaborates with user experience team to define intuitive user experience to our users. He/she collaborates with R&D stakeholders to define the non-functional roadmap for the product.

Duties and Responsibilities:

• Overseeing the entire software release process, making sure that everything runs smoothly and on schedule.
• Collaborating with development and operations teams to ensure seamless integration between both groups, fostering better communication and cooperation.
• Planning and coordinating software releases, including setting release dates, tracking progress, and resolving any issues that may arise.
• Implementing and maintaining release management tools and processes to automate and streamline release activities.
• Ensuring that proper testing and quality assurance procedures are followed to minimize risks and ensure a high-quality end product.
• Monitoring and managing software deployment, including troubleshooting, and resolving any issues that may arise during the rollout.
• Training and supporting team members in the use of release management tools and best practices, helping to build their knowledge and expertise.
• Continuously evaluating and improving release management processes to stay current with industry trends and best practices.
• Communicating effectively with stakeholders about release plans, schedules, and any changes or issues that may impact the release.
• Ensuring compliance with relevant industry standards and organizational policies in the release management process

Required Skills and Qualifications:

• Background in software development or systems administration
• Hands on experience with DevOps tools like Azure Pipelines and Jenkins etc., cloud platforms, and automation software is crucial.
• Good experience with Container management and deployment like Dockers and Kubernetes
• Prior experience of preparing the Release Calendar for difference releases after communication with stakeholders
• Experience in creating release dashboards in Atlassian JIRA/Confluence or other Wikis.
• Preparation of release management plan and creating workflows in tools like JIRA/Atlassian for approval processes etc.
• Experience in managing release on Dev, QA, Staging, UAT, Pre-Prod, Prod and Disaster recovery environments.
• Creating Policy setup environments
• Working on Knowledge of Terraform 
• Working knowledge of Deploying Cloud Native Applications
• Experience of working on using Code Branching and Merging Strategies
• Experience of setting up communication protocol for updating stakeholders on release update etc.
• Prior experience of working with distributed agile scrum teams.
• Prior experience of handling release management, rollback and disaster recovery plans and having appropriate measures.
• Prior experience working with global clients.

Nice to have Skills and Qualifications:

• Prior experience of working in a start-up culture
• prior experience of working in Agile SAFe and PI Planning 
• Prior experience of working in Ed-Tech/E-Learning companies 
• Agile Scrum and  Agile SAFe certification

Professional and Behavioural Competencies:

• Interpersonal skills : Ability to work across business lines at senior levels to influence and effect change to achieve common goals.
• Able to build and maintain strong cross-functional partnerships at all levels of the organization.
• Communication : Excellent oral and written communication skills, including the ability to explain digital concepts to business leaders and business concepts to technologists, and to sell ideas and processes internally at all levels.
• Analytical and problem-solving abilities : Combines and organizes information into meaningful patterns; identifies underlying relationships, causes and effects; and combines pieces of information to form conclusions or general rules.
• Customer-centric mindset : Passionate about driving improvements to customer experience.
• Delivery-focused : Results oriented mindset with the drive to deliver exceptional services.
• Pragmatic and detail oriented : Consistently take a thorough, accurate, organized, and productive approach.
• Strong organizational skills, including an ability to perform under pressure and manage multiple priorities with competing demands for resources.
• Influence : Ability to gain agreement and support for ideas and initiatives.
• Demonstrated ability to influence key stakeholders to adopt and champion new ways of working.
• Business-results-oriented : Seeks to understand business needs and works to anticipate, identify, and meet customer needs.
• Cross-Cultural Collaboration: Understand cultural diversity and ability to collaborate well with global teams and clients.

Experience:

• Good experience as a DevOps Engineer and Release Management Professional

Educational Qualification(s):

BE/B.Tech/MCA/M.Tech or equivalent with relevant experience