Nepali Speaker

2 weeks ago

Delhi Gurugram Jaipur NCR, India Team Vertex Cosmos Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Roles and Responsibilities

  • Provide exceptional customer support through voice calls to clients in various industries.
  • Handle inbound and outbound calls, resolving queries and concerns efficiently.
  • Utilize strong communication skills to build rapport with customers and resolve issues promptly.
  • Maintain accurate records of all interactions with customers using CRM software.
  • Collaborate with team members to achieve sales targets and improve overall performance.

Desired Candidate Profile

  • 0-1 year of experience in BPO/Call Centre environment or related field (freshers welcome).
  • Excellent communication skills for effective interaction with customers over phone calls.
  • Ability to work on rotational shifts including evenings, nights, weekends, and holidays as per business requirements.
  • Strong proficiency in speaking Nepali language

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