Professional Services Engineer- Senior QA
16 hours ago
Who we are
At 3CLogic, we are big believers that our people are the most important asset we have and that winning is a team sport.
3CLogic is a fast growing, venture-backed, SaaS "startup" with our headquarters in Rockville, Maryland. Some of our roles are local to the main office and others are remote, but we have talented individuals working from everywhere as we continue to build our safety-first hybrid remote and in-person culture, and we care more about what you might bring to our team and where you want to go in your career than where you are located.
We realize you've very likely read tons of job descriptions that look a whole lot like this one. But what we can't put in words is why we would love to hear from you. You've heard the term "living in the gray area," right? Well, a great fit for 3CLogic is someone who wants to live in technicolor. There's never a gray moment here We are all entrepreneurs at heart, who believe that when you bring your full self to work, the possibilities are infinite.
If your interest is piqued, let's chat We'd love to show you, rather than tell you, what makes us special, and find a place in our organization where you can thrive.
What we do
Ever call a company or organization for help and wait on hold forever only to get to a person who can't help you? Well we are the ones that fix that
3CLogic is a global provider of voice AI, Contact Center, and SMS solutions to enterprise and Global 2000 organizations worldwide – think 7-Eleven, Swiss Railways, Regeneron, Northeastern University, Hyatt Hotels, or LabCorp. Organizations leverage our technology and services every day to increase the quality of service to their customers/employees, improve the performance of the agents serving them, lower their operational costs, and optimize how easy it is to analyze and manage it all. We make calling for help a positive experience and efficient channel for everyone
A strategic ServiceNow and SAP partner, 3CLogic is paving the way for organizations to digitally transform customer and employee experiences, deliver conversational voice self-service offerings, enable remote work at scale, and leverage AI to drive better business outcomes.
General Job Details:
Position Name: Professional Services Engineer- Senior QA & Configurator
Experience: 4-7 yrs
Job Type: Full-Time
Location: Sector-142, Noida
Number of hires for this role: 02
Position Summary:
We are seeking a highly skilled and experienced Senior Manual QA and Customer Requirement Configurator to join our dynamic team. The ideal candidate will have a strong background in quality assurance, customer requirement analysis, REST APIs, JavaScript, MySQL and team leadership. They will play a critical role in ensuring the quality of our product while effectively managing customer interactions and configuring the system to meet their specific needs.
Key Responsibilities:
Lead the manual testing efforts for our product, including test planning, test case creation, execution, and reporting. Collaborate with the development team to ensure comprehensive test coverage and timely issue resolution. Analyze customer requirements and configure the system to meet their specific needs, ensuring alignment with product capabilities. Act as a primary point of contact for customer interactions, addressing inquiries, gathering feedback, and providing technical support as needed. Should have the knowledge of REST APIs and JavaScript. Creating efficient AI agents and integrating them the workflows as per business use casesDesign and implement comprehensive test strategies specifically for AI environment, moving beyond traditional QA to include data validation and behavioural testingPerform database testing and validation using MySQL queries. Coordinate with QA team, Dev and Support to optimize configuration processes. Troubleshoot configuration failures and issues in a timely manner. Develop and document processes for migrations, upgrades of customers. Help test new configurations in-house.Perform UAT and run through customer use cases to validate the configuration. Mentor and guide junior QA team members, providing technical leadership and fostering a collaborative team environment. Continuously evaluate and improve QA processes and methodologies to enhance overall efficiency and effectiveness.Required Skills:
Bachelor's degree in computer science, Engineering, or related field. Proven experience in manual software testing, with a focus on web-based applications. Strong understanding of REST APIs and experience in testing API endpoints.Knowledge on AI architecture (Agents, RAG, LLM etc) and AI agent creation Proficient in prompt engineering, prompt templating, AI guard railingShould have knowledge of MySQL and JavaScript. Excellent communication and interpersonal skills, with the ability to effectively interact with both technical and non-technical stakeholders. Prior experience in configuring software systems based on customer requirements is highly desirable. Demonstrated leadership abilities, with a track record of successfully leading and motivating teams. Detail-oriented mindset with a passion for delivering high-quality software solutions. Ability to thrive in a fast-paced, dynamic environment and effectively manage multiple priorities.Benefits:
Flexible Working Hours.Hybrid Working Style.Personal Accidental Insurance.Health Insurance to Self, Spouse and two kids.5 days working week.3CLogic, Inc. is an Equal Opportunity/Affirmative Action Employer committed to excellence through diversity. Employment offers are made on the basis of qualifications and without regard to race, sex, religion, national or ethnic origin, disability, age, veteran status, or sexual orientation.
-
QA Testing Professional
1 week ago
Noida, Uttar Pradesh, India Birlasoft Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per yearGuidewire Policy center QA Testing Professional We're hiring Guidewire Policy center QA Testing Professional ROLE RESPONSIBILITIESConduct a thorough review and analysis of system specifications to extract test requirements and craft detailed Test Cases/Scripts. Develop, document, and sustain a repository of functional test cases and...
-
Senior QA Engineer
20 hours ago
Noida, Uttar Pradesh, India Veersa Technologies Full time ₹ 12,00,000 - ₹ 24,00,000 per yearJob Title: Software Engineer / Senior Software Engineer Quality AssuranceExperience: 3 to 6 yearsDomain: US/UK HealthcareJob Description:We are seeking a QA professional with 3 to 6 years of experience in software testing and quality assurance, with strong expertise in the US/UK healthcare domain. The ideal candidate should have hands-on experience in...
-
Senior QA
2 weeks ago
Noida, Uttar Pradesh, India Ingenico Full time ₹ 15,00,000 - ₹ 25,00,000 per yearCompany Overview:Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance. With 40 years of experience, innovation is integral to...
-
Functional QA Engineer
20 hours ago
Noida, Uttar Pradesh, India Welocalize Full time ₹ 4,00,000 - ₹ 8,00,000 per yearIf you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact subject Workday Candidate LoginWhen creating your Workday account and entering personal information like name, address, please do not use ALL CAPS.Thank youNOTICE: For Privacy Policy...
-
QA Engineer
23 hours ago
Noida, Uttar Pradesh, India Rezo Full time ₹ 5,00,000 - ₹ 15,00,000 per yearAbout Us is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costsHow do we do itRezo's AI-Powered contact center...
-
QA Engineer
7 days ago
Noida, Uttar Pradesh, India Adlerqa Technologies Pvt Ltd Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany DescriptionAdlerqa Technologies Pvt Ltd is a team of tech enthusiasts dedicated to delivering high-quality software and product consulting, end-to-end project deliveries, and quality assurance projects. We specialize in web and mobile application development, software development, DevOps, engineering management, and project management. Our innovative...
-
Salesforce QA Automation Professional
1 week ago
Noida, Uttar Pradesh, India NTT DATA, Inc. Full time ₹ 9,00,000 - ₹ 12,00,000 per yearWe are currently seeking a Salesforce QA Automation to join our team in Noida, Uttar Pradesh, India.We are seeking a highly skilled Salesforce QA Engineer with strong expertise in automation testing using the Karate framework . The ideal candidate will have hands-on experience in Salesforce Service Cloud, Omni-Channel, Case Routing, CTI flow, and...
-
Senior Engineer- QA Manual 1
3 days ago
Noida, Uttar Pradesh, India Iris Software Inc. Full time ₹ 12,00,000 - ₹ 36,00,000 per yearWhy Join Us?Are you inspired to grow your career at one ofIndia's Top 25 Best Workplaces in IT industry?Do you want to do the best work of your life at one of thefastest growing IT services companies? Do you aspire to thrive in an award-winning work culture thatvalues your talent and career aspirations? It'shappening right hereat Iris Software.About Iris...
-
Senior Engineer- QA Manual 1
1 day ago
Noida, Uttar Pradesh, India Iris Software Full time ₹ 8,00,000 - ₹ 18,00,000 per yearPosted On: 24 Sept 2025Location: Noida, UP, IndiaCompany: Iris SoftwareWhy Join Us?Are you inspired to grow your career at one of India's Top 25 Best Workplaces in IT industry? Do you want to do the best work of your life at one of the fastest growing IT services companies? Do you aspire to thrive in an award-winning work culture that values your talent and...
-
QA Automation
7 days ago
Noida, Uttar Pradesh, India Iris Software Inc. Full time ₹ 5,00,000 - ₹ 12,00,000 per yearWhy Join Iris?Are you ready to do the best work of your career at one ofIndia's Top 25 Best Workplaces in IT industry? Do you want to grow in an award-winning culture thattruly values your talent and ambitions?Join Iris Software — one of thefastest-growing IT services companies— whereyou own and shape your success story.About UsAt Iris Software, our...
