Telesales Team Leader

Hiring...

Telesales Team Leader

Key Responsibilities

• Team Leadership & Motivation:Lead, manage, and motivate the telesales team to meet and exceed sales goals.
• Performance Monitoring:Track and evaluate team member performance using metrics like call volume, conversion rates, and customer satisfaction.
• Coaching & Training:Provide ongoing coaching, training, and feedback to improve sales techniques and product knowledge.
• Sales Strategy:Develop and implement effective sales strategies and scripts to drive revenue growth.
• Goal Setting:Set individual and team sales targets for daily, weekly, and monthly periods.
• Customer Service:Ensure excellent customer service and handle escalated customer complaints or complex sales inquiries.
• Reporting:Prepare and present detailed sales reports and performance analyses to senior management.
• Compliance:Ensure the team adheres to all company policies, procedures, and relevant industry regulations.
• Process Improvement:Analyze team performance data to identify areas for improvement and continuously enhance sales processes.
• Collaboration:Work with other departments, such as marketing, to support broader business objectives.

Skills & Qualifications

• Strong leadership and motivational skills.
• Excellent communication, presentation, and negotiation abilities.
• Ability to handle stress, multitask, and maintain a calm demeanor.
• Proficiency in relevant sales software and Microsoft Office.
• Deep knowledge of the company's products and offerings.
• Strong time management and organizational skills.
• A positive, goal-driven attitude.

Age

Location : Chennai

Any Degree

Salary :3.5lpa - 5.5lpa + Incentives

More Details :

Job Types: Full-time, Permanent

Pay: ₹30, ₹38,000.00 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Health insurance
• Leave encashment
• Life insurance
• Paid sick time
• Paid time off

Language:

• English (Required)

Work Location: In person