International BPO
3 days ago
Role & responsibilities
- Handle inbound/outbound calls from US-based customers regarding telecom services
- Assist customers with billing inquiries, service issues, plan upgrades OR technical troubleshooting.
- Escalate unresolved issues to appropriate departments
- Follow all company protocols and quality guidelines.
- Maintain accurate customer records in CRM systems
- Meet performance metrics including call handling time, resolution rate, and customer satisfaction
Preferred candidate profile
- Minimum 6 months of International BPO experience
- Excellent communication skills in English
- Strong problem-solving and interpersonal skills
Call Kanchan
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Noida, Uttar Pradesh, India SHARDA CONSULTANCY SERVICES Full time ₹ 15,000 - ₹ 40,000 per yearOutbound Sales- International Bpo/US Sales,/BPO ExecutiveSALES PROCESS ONLY CAN APPLYSalary between 15-40k take hoBoth side transport + cab + meal+ incentiveLocation -Delhi NcrNandini Parashar This job is provided by
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