Store Manager

3 days ago

Gurugram Jodhpur Ludhiana, India Iconic Fashion Retailing Full time ₹ 15,00,000 - ₹ 30,00,000 per year

About Iconic Fashion:

Iconic Fashion is a leading premium multi-brand fashion destination, housing an exclusive portfolio of global and Indian brands across apparel, footwear, and accessories. With a focus on style, experience, and service excellence, Iconic offers an aspirational shopping environment for the modern, fashion-forward customer.

Role Overview:

We are seeking a dynamic and experienced Store Manager to lead operations for one of our flagship Iconic Fashion stores. The ideal candidate will have prior experience managing large-format premium fashion stores, driving annual business of 15 crore or more, and delivering exceptional customer experience while maintaining operational excellence.

Key Responsibilities:

Business & Sales Management

  • Drive store profitability and achieve sales, revenue, and margin targets.
  • Develop and execute business plans to maximize performance and growth opportunities.
  • Analyze store performance metrics (conversion, ATV, ASP, footfall, etc.) and implement improvement actions.
  • Identify local market trends and customer preferences to optimize product assortment.

Team Leadership & Development

  • Lead, motivate, and develop a high-performing sales and customer service team.
  • Set individual and team KPIs; monitor performance and ensure accountability.
  • Foster a culture of service excellence, brand passion, and teamwork.

Customer Experience

  • Ensure every customer interaction reflects the Iconic brand ethos and service standards.
  • Build and nurture relationships with high-value customers and influencers.
  • Drive initiatives for clienteling, loyalty, and customer retention.

Operations & Compliance

  • Oversee day-to-day store operations including inventory control, VM, and SOP adherence.
  • Coordinate with cross-functional teams (VM, merchandising, marketing, HR, finance) for seamless operations.
  • Ensure compliance with company policies, safety standards, and legal requirements.

Brand Presentation

  • Maintain superior store ambience and visual merchandising as per brand guidelines.
  • Ensure consistent representation of all partner brands within the store.

Key Requirements:

  • Experience: 812 years of retail management experience in premium or luxury fashion (apparel / accessories / lifestyle).
  • Current Business Handling: Must currently be managing a store or cluster with annual turnover of 15 crore+.
  • Education: Graduate / Postgraduate in Retail Management, Business, or related field preferred.
  • Strong commercial acumen and proven track record in delivering business growth.
  • Excellent leadership, communication, and customer relationship skills.
  • Passion for fashion, brands, and delivering world-class retail experiences.

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