OP Manager
3 days ago
ST R Fertility Private Limited
JOB DESCRIPTION: OP Manager
To ensure patient satisfaction through timely services and effective patient care with - compassion
OVERVIEW OF ROLE:
DEPARTMENT - Opeations
REPORTING TO - Center Manager
EMPLOYMENT TYPE: Full Time
LOCATION: Hyderabad
Full Time
All Location
To supervise the seamless operation of out patient department including registration,
documentation, and billing
To capture accurate patient information at registration and throughout OP Patient flow.
To monitor patients waiting time and to evaluate and act on the bottle-necks.
Patient grievance handing
To monitor behavioral standards of the teammates and if required suggest a training
program for improvements of soft skills, grooming etc.;
To ensure capturing maximum patients feedback and suggestion
To remain well-groomed as per company policy.
Review of new and follow-up appointments of the patients in Palash
Review of first and follow-up appointments for the next appointment and reason
Greeting and welcoming the patients/guests/consultants both voice and face-to-face.
Monitor Collecting payments and generating receipts for the patients.
Monitoring patients file (IVF files + Lab reports + SA report) for the next day
appointments and informing same to consultants.
JOB RESPONSIBILITES
Monitoring clinic ambience and display (Sound/Sight/Smell & Display on television,
brochures, standee, and notices)
Daily reports sending it to all concern department.
Regd.
H.O: Second Floor, NCL Pearl, SD Road, Secunderabad Telangana
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