OP Manager

3 days ago


Hyderabad, Telangana, India Star Fertility Full time ₹ 5,00,000 - ₹ 15,00,000 per year

ST R Fertility Private Limited

JOB DESCRIPTION: OP Manager

To ensure patient satisfaction through timely services and effective patient care with - compassion

OVERVIEW OF ROLE:

DEPARTMENT - Opeations

REPORTING TO - Center Manager

EMPLOYMENT TYPE: Full Time

LOCATION: Hyderabad

Full Time

All Location

To supervise the seamless operation of out patient department including registration,

documentation, and billing

To capture accurate patient information at registration and throughout OP Patient flow.

To monitor patients waiting time and to evaluate and act on the bottle-necks.

Patient grievance handing

To monitor behavioral standards of the teammates and if required suggest a training

program for improvements of soft skills, grooming etc.;

To ensure capturing maximum patients feedback and suggestion

To remain well-groomed as per company policy.

Review of new and follow-up appointments of the patients in Palash

Review of first and follow-up appointments for the next appointment and reason

Greeting and welcoming the patients/guests/consultants both voice and face-to-face.

Monitor Collecting payments and generating receipts for the patients.

Monitoring patients file (IVF files + Lab reports + SA report) for the next day

appointments and informing same to consultants.

JOB RESPONSIBILITES

Monitoring clinic ambience and display (Sound/Sight/Smell & Display on television,

brochures, standee, and notices)

Daily reports sending it to all concern department.

Regd.

H.O: Second Floor, NCL Pearl, SD Road, Secunderabad Telangana



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