Academic Counselor

2 days ago

Thiruvananthapuram, Kerala, India Marvelloux Design Studio Full time ₹ 9,00,000 - ₹ 12,00,000 per year

We are looking for an energetic and persuasive Academic Counsellor to join our team. If you have a passion for helping others, a knack for effective communication, and a commitment to student success, we'd love to have you on our team.

Responsibilities:

Reach Outs:

  • Place outbound calls to potential students interested in enrolling in the UI/UX course.
  • Generate leads through cold calling, database mining, and other prospecting techniques.
  • Communicate effectively to articulate the benefits of our programs and answer queries.

Student Engagement:

  • Respond to inquiries from potential students via email, chat, and social media platforms.
  • Provide detailed information about the UI/UX course, admission criteria, and application process.

Follow-Up and Nurturing:

  • Conduct follow-up communications with interested individuals to nurture leads and address any questions or concerns.
  • Provide ongoing support to applicants throughout the enrollment journey.

Social Media Engagement:

  • Manage and engage with the course's social media channels to provide information, updates, and answer queries.
  • Collaborate with the marketing team to create engaging content that attracts prospective students.
  • Play an active role in all marketing activities, including campaigns.

Data Management:

  • Maintain accurate and up-to-date records of student inquiries, applications, and enrollment status.
  • Generate reports on enrollment metrics and provide insights for improvement.
  • Maintain accurate and detailed records of calls made and results achieved.

Appointment Setting:

  • Schedule appointments for interested individuals to visit or attend information sessions.
  • Coordinate with the admissions team to facilitate a smooth enrollment process.

Qualifications:

  • 1-2 years proven experience as an academic counsellor or in a similar role.
  • Proficiency in English, Malayalam, and Hindi.
  • Excellent communication and interpersonal skills.
  • Ability to handle objections and turn them into opportunities.
  • Basic computer skills and familiarity with CRM software.
  • Previous experience in education or training industry telecalling.
  • Familiarity with the local educational landscape.

Additional Preferred Skill:

  • Interest in Social Media Content Creation: Experience or enthusiasm for creating engaging content on social media platforms is a plus.
  • Will have to connect with at least 10 to 12 colleges in a month and create opportunities with respect to career development workshops.
  • Do admission calls for digital marketing online and offline.

Benefits:

  • Competitive salary with performance-based incentives.
  • Opportunities for career growth within the organization.
  • Training provided on UI/UX design basics.

How to Apply:

Interested candidates please submit their resume and a brief cover letter outlining their telecalling experience to .academy

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