Qualitative Researcher

About Rebel Foods

World's leading consumer companies are all internet / technology / new age companies - Amazon (retail), Airbnb / Oyo (Hospitality), Priceline (travel), Netflix / Spotify (Entertainment). The only sector, where traditional companies are still the largest ones is restaurants- McDonald's market cap is 130 BN USD. With Food Delivery growing exponentially worldwide, there is an opportunity to build the world's most valuable restaurant company on the internet, superfast.

We have the formula to be that company.
Today, we can safely say Rebel is the world's largest delivery only / internet restaurant company, and by a wide margin.
It's still Day 1, but we know we are onto something very, very big. We have a once-in-a-lifetime opportunity to change a 500-year-old industry.

About Qualitative Researcher Role

We are looking for a Jr. UX Researcher with 0-2 years of experience in UX/User research, who would be responsible for conducting user research studies end to end to uncover and understand user behavior w.r.t food-tech/ delivery space and Rebel- B2C and B2B products.

Our Ideal Candidate would be

• Researcher who can uncover user behaviors, needs, delighters/pain points for existing and new products across Rebel B2C and B2B ecosystem by conducting primary research such as usability testing, field studies, depth-interviews, diary studies, ethnography, surveys, etc.
• Collaborate with designers, product managers, engineers to identify, prioritize research topics.
• Plan and recommend methodologies that are best suited to meet the research objectives and scope for both generative (exploratory) and evaluative (usability testing) studies.
• Create detailed study plans and execute the study end to end.
• Design all research material including research proposals, screener documents to identify the right set of participants, managing recruitments, preparing discussion guides to facilitate the research sessions.
• Moderate research sessions and analyze data to identify patterns and uncover meaningful and actionable insights.
• Make interesting research reports with rich insights and recommendations. Should be able to communicate the findings with confidence and clear articulation to team members & leaders.
• Work with external vendors and brief the agency, check participant recruitments, schedule interviews, etc., if required.

Desired Skills & Experience

• 0-2 years of user/ UX research / Qualitative research experience
• Experience with qualitative methodologies- Generative and Evaluative studies
• Well versed with research methodologies like usability testing, in-depth interviews, contextual enquiries, concept testing, Focus group discussions, ethnography studies, iterative prototype testing, surveys, etc. Ability to build user personas, journey maps, etc.
• Should be able to conduct interviews/ studies in a remote set-up.
• Experience working hands-on and managing projects end to end. Ability to create research documents individually like proposals, discussion guides, reports and presentations.
• Excellent written, verbal communications, storytelling, and documentation skills. Should be able to clearly articulate insights with stakeholders.
• Ability to collaborate and work constructively with partner teams.
• Experience with remote testing tools like User zoom, user testing, lookback, etc., and other analysis tools like dovetail, etc. (nice to have)
• Experience/ Working Knowledge of quantitative methods (nice to have)
• Experience conducting research in the B2B domain or for B2B products. (nice to have)

Office Locations

Head Office: Mumbai, Maharashtra

Contact Us

If you find this interesting, we should meet

Links to look up

https://jaydeep-

EatSure's first smart foodcourt