IT Head

9 hours ago

Raipur, Chhattisgarh, India Rishabh Builders Pvt. Limited Full time ₹ 25,000 - ₹ 40,000 per year

IT & ERP Manager – Job Description

The IT & ERP Manager is responsible for overseeing the company's IT infrastructure, implementing and managing the ERP system, ensuring data security, and supporting cross-departmental technology needs. The role includes planning, coordinating, and executing technology solutions that improve efficiency, accuracy, and organizational performance.

Key Responsibilities1. ERP Management

  • Lead end-to-end implementation, customization, and maintenance of the ERP system (e.g., Tally ERP, SAP, Oracle, Odoo, or industry-specific ERPs).
  • Coordinate with department heads to gather requirements and translate them into ERP workflows.
  • Optimize ERP modules for Finance, HR, Sales, Procurement, Inventory, Projects, and CRM.
  • Manage user access, role permissions, and data migration.
  • Ensure timely ERP updates, backups, and performance optimization.
  • Train staff on ERP usage and resolve ERP-related issues.

2. IT Infrastructure Management

  • Maintain and upgrade all IT hardware and software across the organization.
  • Oversee installation and configuration of systems, networks, servers, routers, firewalls, and CCTV (if applicable).
  • Manage cloud services, storage, backup systems, and data recovery protocols.
  • Ensure smooth operations of email servers, communication tools, and office applications.
  • Monitor system performance and troubleshoot issues with minimal downtime.

3. Cybersecurity & Data Protection

  • Implement and manage IT security policies and best practices.
  • Safeguard company data through firewalls, antivirus systems, encryption, and regular audits.
  • Conduct periodic vulnerability assessments and security testing.
  • Ensure compliance with data-protection regulations (ISO, GDPR—if applicable).

4. Technical Support & Troubleshooting

  • Provide Tier 2 and Tier 3 technical support to employees.
  • Maintain an IT helpdesk system for timely resolution of issues.
  • Develop documentation for IT processes and troubleshooting guides.

5. Vendor & Asset Management

  • Manage relationships with IT vendors, ERP consultants, and service providers.
  • Negotiate contracts, evaluate quotations, and recommend cost-effective solutions.
  • Maintain an accurate inventory of laptops, desktops, servers, licenses, and accessories.

6. Strategic IT Planning

  • Analyze emerging technologies and recommend adoption aligned with business goals.
  • Set IT budgets, forecast requirements, and manage expenditures.
  • Contribute to digital transformation initiatives across the company.

Required Skills & Competencies

  • Strong knowledge of ERP systems and their modules.
  • Expertise in networking, server management, and cybersecurity.
  • Strong troubleshooting and analytical skills.
  • Ability to manage multiple projects simultaneously.
  • Excellent communication and stakeholder-management skills.
  • Leadership abilities with experience managing IT teams or external consultants.

Job Type: Full-time

Pay: ₹25, ₹40,000.00 per year

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person