Tele Caller Executive

16 hours ago

Kanpur, Uttar Pradesh, India Rama Medicare Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Job Title: Tele Caller Executive / Inside Sales Executive

Experience: 1-3 Years

Location: Rama University, Kanpur

Job Type: Full-time

About the Role:

We are seeking a dynamic and results-driven Tele Calling Executive / Inside Sales Executive to join our team at Rama University, Kanpur. The ideal candidate will have 1-3 years of experience in tele-calling, customer service, or inside sales, and be motivated by meeting targets and engaging prospective students. As a Tele calling Executive/ Inside Sales Executive, you will play a pivotal role in the university's growth by connecting with prospective students, answering inquiries, and driving enrollments.

Key Responsibilities:

  • Lead Generation and Conversion: Actively engage with prospective students over the phone, email, and other communication platforms, providing information about courses, admission processes, and university facilities.
  • Counseling and Support: Understand the needs and requirements of potential students, and provide detailed guidance on programs and courses available at the university.
  • Follow-up and Relationship Building: Consistently follow up with leads and prospects, building strong relationships and increasing student conversion rates.
  • Achieving Sales Targets: Work towards and achieve daily, weekly, and monthly targets for student enrollment and lead conversions.
  • Database Management: Maintain and update the CRM system with accurate details of each lead, ensuring all interactions are logged and followed up efficiently.
  • Promotions and Offers: Communicate information on new programs, special discounts, or admission deadlines to prospective students.
  • Collaboration with Other Teams: Work closely with the admissions and marketing team to align strategies, improve conversion rates, and stay updated on the universitys offerings.
  • Reporting: Provide regular reports to the senior management regarding lead status, conversion trends, and feedback from prospective students.

Required Skills and Qualifications:

  • Experience: 1-3 years of tele-calling, inside sales, or customer support experience, preferably in education or a related sector.
  • Excellent Communication: Strong verbal and written communication skills, with the ability to engage and persuade students effectively.
  • Customer-Centric Approach: Ability to understand the needs of prospective students and provide solutions that align with their academic and career goals.
  • Goal-Oriented: Driven by targets and a desire to achieve sales and enrollment goals.
  • Adaptability: Able to work in a fast-paced environment and adapt to changing priorities and student demands.
  • Technical Proficiency: Proficient in using CRM software, MS Office (Excel, Word), and other communication tools.
  • Team Player: Ability to work effectively within a team and collaborate with colleagues to achieve university goals.
  • Educational Qualification: Bachelors degree or equivalent in any discipline.

Preferred Qualifications:

  • Previous experience in education sales, particularly in higher education.
  • Understanding of university programs and admissions processes.
  • Experience with digital marketing tools and techniques.

What We Offer:

  • Competitive salary with performance-based incentives.
  • Opportunity to work in a collaborative and dynamic environment.
  • Career growth and development within the education sector.
  • Access to university resources, networking opportunities, and a vibrant community.

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