Lead ServiceNow Developer
22 hours ago
Job Title
Lead ServiceNow Developer / ServiceNow Technical Lead
Job Description
DISH Network Technologies (an EchoStar company) is looking for a Lead ServiceNow Developer to join our technology team in Hyderabad. The role requires a hands-on technical lead who can design, develop, review, and guide ServiceNow solutions while following platform best practices and leveraging OOTB capabilities.
This is a technical leadership role, not a people-management-only position.
Roles & Responsibilities
- Work closely with business analysts, architects, and developers to implement technical solutions on the ServiceNow platform
- Design and develop solutions using ServiceNow best practices, with strong focus on OOTB capabilities
Hands-on development using:
Script Includes
- Business Rules
- Client Scripts
- UI Policies, UI Actions
ACLs, UI Macros, Portal components
Perform code reviews and validate configurations done by developers
- Support and guide junior developers on technical implementation
- Develop and support integrations with other ServiceNow instances and third-party systems
- Identify improvement opportunities related to performance, security, maintainability, and upgrade readiness
Required Skills & Experience
- 9+ years of overall IT experience
- 79 years of hands-on ServiceNow development experience
- ~5 years experience as a ServiceNow Technical Lead
Strong hands-on experience in:
ITSM (mandatory)
CSM / ITOM / CMDB
Solid experience with:
ServiceNow scripting & customization
- Workflows, reports, dashboards
- Import Sets & Transform Maps
REST / SOAP integrations
Experience with code review and technical mentoring
Certifications
- ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Implementation Specialist (any one):
ITSM
- CSM
- Event Management
- Discovery
Preferred:
- ServiceNow CAD certification
- IntegrationHub / Orchestration experience
Location
Hyderabad (Hybrid)
Candidate Profile We are Looking For
- Hands-on technical lead (still coding regularly)
- Strong communication and collaboration skills
- Passion for clean design, best practices, and platform scalability
- Experience guiding teams without losing technical depth
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