Telecalling Executive

2 weeks ago


Jayanagar Bengaluru Karnataka, India MOMSOON Academy Pvt Ltd Full time

About the Role

We are looking for an enthusiastic and empathetic Student Counsellor / Telecalling Executive to join our Bangalore team. The ideal candidate will be responsible for connecting with students, explaining our academic programs, assisting with admission enquiries, and ensuring excellent follow-up communication.

Key Responsibilities

  • Handle inbound and outbound calls to students and parents regarding admission enquiries.
  • Counsel students about available programs and career opportunities.
  • Maintain regular follow-ups through phone, WhatsApp, and email.
  • Coordinate with the Bangalore branch for seminar schedules and registration updates.
  • Maintain student records and update enquiry databases regularly.

Requirements

  • 1–2 years of experience in telecalling, counselling, or educational sales.
  • Proficiency in Hindi, Telugu, and English (mandatory).
  • Excellent communication and interpersonal skills.
  • Ability to build rapport and maintain professional relationships.
  • Basic computer skills (MS Excel, Google Sheets, WhatsApp Business, etc.).

Preferred Qualities

  • Prior experience in education or training sector.
  • Self-motivated, and good at follow-ups

Job Type: Full-time

Pay: ₹15, ₹20,000.00 per month

Work Location: In person



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