Software Engineer III, Customer Technology

Candidates for this position are preferred to be based in Bangalore, India and will be expected to comply with their team's hybrid work schedule requirements.

Who We Are: Wayfair runs the largest custom e-commerce large parcel network in the United States, approximately 1.6 million square meters of logistics space. The nature of the network is inherently a highly variable ecosystem that requires flexible, reliable, and resilient systems to operate efficiently.

At Wayfair we are well on the way to becoming the world's number one, online destination for all things home. Our core belief is that everyone should live in a home they love. We make this possible by ensuring our 24 million customers have all the technology and innovation they need at their fingertips, to give them access to our more than 33 million products which are provided by our 23,000 awesome global suppliers. In the Storefront team, we are the first impression of a customer's shopping experience; we own the design and implementation of the customer-facing website. We partner with Product, Experience Design, Analytics and business leaders across Wayfair; our Storefront Engineering teams ensure that we're building technology that solves important customer problems in elegant, scalable, measurable ways. 

Bengaluru is home to our brand new, strategic technology delivery center and will be critical to achieving our future growth plans. We are looking for best in class Engineers to come in and help scale our technical products and teams alike as we continue on our path to be the world's number one online destination for the home. As one of the early members of the team here in our strategic technology delivery center, you will partner closely with our technology and business leaders from around the world to help build the platform to support our growth plans to $50B USD and beyond in the next 3 to 5 years. 

The team in the Bengaluru delivery center can work across multiple domains that drive speed and convenience for the customer and cost efficiency across the full value chain. The work we do at Wayfair means we have to move quickly, collaborating with the best and brightest engineers, creatives, product managers, data scientists, and analysts to discover, build, and scale world-class software products. 

If you love to solve real business problems at scale, in a fast-paced, high growth and agile environment, this is the role for you 

What You Will Do: 

• Flex your strength and knowledge on Java, DevOps, and microservice development.
• Define and ensure services are built to industry best practices, including observability, architectural patterns, and inter-team dependency mechanisms (like SLOs)
• Work closely with architects and other teams across Storefront to breakdown an existing PHP monolith into well defined Java Microservices with clean boundaries and clear API contracts
• Serve as the local technical lead in the critical domain, designing & building a platform that interfaces with many different systems within and outside Wayfair and partner globally.
• Architect and write code to implement high-quality, scalable, future-proof services that will have effective system boundaries and will support long-term vision & strategy
• Conduct technical debate across an entire platform and help come to durable documented conclusions
• Drive high-impact architectural solutions and hands-on development, including inception, design, execution, and delivery following good design and coding practices
• Obsessively focus on production readiness for the team including testing, monitoring, deployment, documentation, and proactive troubleshooting
• Identify risks and gaps in technical approaches and propose solutions to meet the department's technical vision
• Work closely with product managers, designers, and peer engineering teams to define project requirements and execution plans

What you bring to the table 

• 6+ years of experience in engineering, with a preference for candidates with a mix of start-up and large-company experience
• eComm domain expertise is a bonus
• Hands-on experience driving software transformations within high-growth environments at scale
• Experienced in architecting and building large-scale, cloud-based, and event-driven systems across various projects
• Excellent communication skills with demonstrated experience driving teams forward and ability to influence results

Technology Requirements 

• GCP target cloud platform, experience with AWS/Azure at scale
• Distributed microservice architectures with well architected domain boundaries
• High volume async messaging architectures
• Large scale relational and NoSQL style data stores
• Common open source platforms, tools and framework, eg: Kafka, Kubernetes, Containerization, Java microservices, GraphQL APIs, Aerospike etc

About Wayfair Inc.

Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

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