Assistant Front Office Manager
17 hours ago
Job Description:
The Assistant Front Office Manager is responsible for assisting the Front Office Manager in managing the front desk operations, guest services, and overall customer experience. This role ensures smooth check-in/check-out processes, staff supervision, guest satisfaction, and coordination with other departments.
Key Responsibilities:
- Assist in managing daily front office operations including reception, concierge, reservations, and guest services.
- Supervise and train front office staff to ensure high standards of service.
- Handle guest complaints, feedback, and special requests professionally and promptly.
- Ensure proper shift handovers and communication between team members.
- Monitor staff performance and provide feedback, coaching, or disciplinary action when required.
- Maintain inventory and order supplies for the front office department.
- Assist in implementing and monitoring SOPs (Standard Operating Procedures).
- Collaborate with other departments (housekeeping, F&B, maintenance) to ensure seamless guest experiences.
- Oversee billing and cash handling procedures.
- Prepare reports for management regarding occupancy, guest feedback, staff performance, etc.
- Step in as acting Front Office Manager in their absence.
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Front Office Assistant
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Assistant Front Office Manager
4 weeks ago
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Assistant Front Office Manager
2 weeks ago
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Front Office Assistant
12 hours ago
Chennai, India Grand Padappai Residency Full timeCompany DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Front Office Assistant at Grand Padappai Residency located in Chennai. The Front Office Assistant will be responsible for greeting and assisting guests, managing phone calls, scheduling appointments, and providing general administrative and clerical...
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Front Office Assistant
2 days ago
Chennai, India Grand Padappai Residency Full timeCompany Description We suggest you enter details here. Role Description This is a full-time on-site role for a Front Office Assistant at Grand Padappai Residency located in Chennai. The Front Office Assistant will be responsible for greeting and assisting guests, managing phone calls, scheduling appointments, and providing general administrative and clerical...
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Front Office Assistant
1 day ago
Chennai, India Grand Padappai Residency Full timeCompany Description We suggest you enter details here. Role Description This is a full-time on-site role for a Front Office Assistant at Grand Padappai Residency located in Chennai. The Front Office Assistant will be responsible for greeting and assisting guests, managing phone calls, scheduling appointments, and providing general administrative and clerical...
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Front Office Assistant
12 hours ago
Chennai, India Grand Padappai Residency Full timeCompany Description We suggest you enter details here. Role Description This is a full-time on-site role for a Front Office Assistant at Grand Padappai Residency located in Chennai. The Front Office Assistant will be responsible for greeting and assisting guests, managing phone calls, scheduling appointments, and providing general administrative and...
