Educational Counselor
5 days ago
Job description:
Education Counsellor
Experience Required
Minimum 2 years in counselling at a training institute or educational organization.
Job Summary
An Education Counsellor will be responsible for guiding students through choosing suitable courses, providing information on training programs, and supporting enrollment activities. The role involves direct interaction with students, assessment of their needs, and maintaining strong relationships to ensure an excellent learning experience.
Key Responsibilities
- Provide counselling to students and parents on course options, career prospects, and institute offerings.
- Conduct one-on-one and group counselling sessions to help students select relevant training programs.
- Handle inquiries via phone, email, and walk-ins; follow up with prospective students.
- Assist in admissions processes, from initial enquiry to enrolment and documentation.
- Maintain updated knowledge of courses and industry trends; share insights with students.
- Meet or exceed enrolment targets through effective counselling and rapport-building.
- Organize and participate in seminars, webinars, open houses, and promotional activities.
- Maintain accurate records of student interactions, feedback, and conversion rates.
- Work closely with faculty, trainers, and administrative staff to ensure smooth student onboarding.
Requirements
- Bachelor's degree in any discipline (Education or Psychology preferred).
- At least
2 years
experience as an education counsellor in a training institute or similar setting. - Strong communication, listening, and interpersonal skills.
- Ability to understand and address student needs empathetically.
- Target-driven and organized in documentation and reporting.
- Proficient with MS Office and basic CRM tools.
- Willingness to work flexible hours, including weekends for events as needed.
Preferred Skills
- Knowledge of career trends and certification options in the training sector.
- Experience with digital counselling tools or virtual student interaction.
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