Tele Caller Executive

1 week ago


Teynampet, Tamil Nadu, India Udhbava (The Museum Studio & Cafe) Full time ₹ 2,16,000 - ₹ 3,00,000 per year

Key Responsibilities:

  • Make outbound calls to prospective and existing patients/clients to explain services and offers.
  • Handle inbound calls, respond to queries, and provide accurate information.
  • Schedule and confirm appointments with doctors/consultants.
  • Maintain a call log and update the CRM/patient management system.
  • Follow up with clients/patients for confirmations, reminders, and feedback.
  • Work closely with the operations/clinical team to ensure smooth patient coordination.
  • Achieve daily/weekly calling targets as set by management.
  • Maintain professionalism and adhere to patient confidentiality at all times.

Required Skills & Qualifications:

  • Minimum qualification: Graduate / Diploma (any discipline).
  • Prior experience in telecalling, customer service, or healthcare front office preferred.
  • Excellent communication skills (English and regional language).
  • Good listening skills, polite and professional telephone etiquette.
  • Ability to handle pressure and maintain a positive attitude.
  • Basic computer knowledge (MS Office, CRM tools).

Job Types: Full-time, Permanent

Pay: ₹18, ₹25,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Provident Fund

Experience:

  • Telemarketing: 1 year (Required)

Language:

  • English (Preferred)

Location:

  • Teynampet, Chennai, Tamil Nadu (Required)

Work Location: In person



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