Data Privacy and Governance Consultant

Job Type: Permanent - Full Time

Location: Mumbai

Job Category: IT

Job Description
Let's grow together
About Zurich Cover-More
Zurich Cover-More is one of the world's largest travel insurance and assistance providers and part of Zurich Insurance Group, a leading multi-line insurer. We stand for more care, more cover, for all, and we look after more than 20 million of the world's travellers every year, making sure we are there every step of their journey.

Our family of customer-facing brands include Travel Guard, Cover-More Travel Insurance, Travelex Insurance, Universal Assistance, World Travel Protection, Freely and Blue Insurance. We are a connected and caring workforce of more than 2900 employees with teams in North America, Europe, Latin America and Asia Pacific.

Our global delivery platform provides a consistent multi-lingual service experience and ability to write insurance policies in more than 50 countries. Zurich Cover-More has more 200 distribution partners around the world including airlines, global travel companies, major banks and credit card providers and leading retailers.

What's the job?

• You'll support the implementation of the data governance framework across all Zurich Cover-More entities, ensuring regulatory alignment and Zurich standards.
• You'll collaborate with data owners and stakeholders to create guiding documents and procedures, including data quality, privacy, and retention rules.
• You'll manage metadata within the data catalogue, ensuring accuracy and supporting internal reviews and functionality tests.
• You'll engage with stakeholders across business units, IT, legal, and Risk & Compliance to drive adoption of the data governance framework.
• You'll monitor the project's scope, timelines, resources, and communication plans, identifying risks and ensuring milestone delivery.
• You'll work with data owners and stewards to define and implement data quality rules, monitoring processes, and reporting mechanisms.
• You'll collaborate with Information Security, legal, and risk teams to ensure compliance with data security, privacy controls, and regulations like GDPR.
• You'll develop and deliver training and communication materials to educate stakeholders on data governance principles and processes.
• You'll establish metrics and reporting to track the effectiveness of the data governance framework and identify areas for improvement.
• You'll review and process access requests, refine processes, and evaluate change requests related to data assets and metadata.
• You'll continuously refine the data governance framework based on feedback and evolving business needs.
• You'll work closely with global teams to ensure consistency and alignment of data governance practices across Zurich Cover-More.
• Conducting Privacy Impact Assessments to understand and identify risks arising out of the processing of personal data and to minimize these risks as far and as early as possible.
• Manage and maintain the One Trust production platform (primarily Data Mapping and Automated Assessments)

What are we looking for?

• You'll hold a Bachelor's degree in Computer Science, Engineering, or a related field with at least 5 years of industry experience.
• Previous experience in data management, data quality or related field
• Understanding of data governance frameworks, principles, proficiency in data management concepts, data quality, metadata management etc.
• Maintain documentation related to data governance processes, policies and procedure
• Identify areas for improvement in data governance processes and implement enhancements
• Strong collaboration skills to work with cross-functional teams, data stewards and business stakeholders to align data governance initiatives with business goals
• CIPPE, CDMP, or other industry-recognized security certification(s) can be beneficial
• Familiarity with relevant regulations such as GDPR, CCPA etc.
• Comprehensive understanding of data privacy methodologies, technologies, and best practices, and working experience with Data Protection Frameworks
• Conducting DPIAs and risk assessments to identify and address privacy risks

Why choose us?
We value optimism, caring, togetherness, reliability, results focus and forward-thinking.

We have more than 2900 employees worldwide: we're a global group of digital natives, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts and customer service professionals. We share a global mission to look after travellers, at every step of their journey.

Job flexibility. We understand the importance of making sure that work fits into your life, not the other way around. Our hybrid work week policy ensures our employees maintain work-life balance with the flexibility of 3 days in the office and 2 days working from home.

Career growth. We want you to continue to learn, develop and bring your ideas to the table. We want to hear what you think, and we want you to work with the business - not for the business

Diversity and inclusion. We respect who you are and thoroughly embrace diversity. So whatever walk of life you wander, just be you and come as you are.

Take the time you need, for you and your community. We encourage you to take the time you need, when you need it. We offer regular annual and personal leave benefits along with anniversary leave, covid leave (to get vaccinated and for when you're sick), volunteer leave and a comprehensive paid parental leave scheme.

We also offer some other perks including:

• Mediclaim insurance cover in case of any health emergency
• Coverage under group personal accident insurance
• Flexible and compressed work weeks and hybrid working options.
• Generous range of paid leave – 21 annual leave days, 6 sick leave days, 12 public holidays
• An extra day off for you to take on your birthday or your annual work anniversary.

Apply today and let's go great places together