Business Analyst

2 weeks ago

Pune, Maharashtra, India Zensar Technologies Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Key Responsibilities :

  • Conduct detailed requirements gathering sessions with business stakeholders, including product owners, underwriters, claims processors, and actuaries.
  • Analyze and document business requirements, functional specifications, and user stories related to life and annuity insurance products and processes.
  • Translate complex business requirements into clear and concise technical specifications for the development team.
  • Conduct gap analysis to identify areas for process improvement and propose effective solutions.
  • Leverage deep knowledge of life and annuity insurance products, including policy administration, claims processing, underwriting, and actuarial functions.
  • Understand and analyze various life and annuity product types, including whole life, term life, universal life, variable annuities, and fixed annuities.
  • Provide subject matter expertise on life and annuity insurance processes and systems.
  • Demonstrate a strong understanding of the Vantage life and annuity administration platform.
  • Analyze and document configurations, customizations, and integrations within the Vantage system.
  • Collaborate with technical teams to implement Vantage-based solutions and enhancements.
  • Define and document project scope, objectives, and deliverables.
  • Ensure alignment of project scope with business goals and strategic initiatives.
  • Manage scope changes and ensure effective communication with stakeholders.
  • Analyze existing business processes and identify areas for improvement.
  • Design and document optimized business processes and workflows.
  • Recommend and implement process automation solutions.

Stakeholder Communication and Collaboration :

  • Act as a liaison between business stakeholders and the IT team.
  • Facilitate communication and collaboration across different departments and teams.
  • Conduct regular meetings and provide status updates to stakeholders.
  • Develop and execute test plans and test cases to validate implemented solutions.
  • Participate in User Acceptance Testing (UAT) and ensure that solutions meet business requirements.
  • Identify and resolve defects and issues.
  • Create and maintain detailed project documentation, including requirements documents, process flows, and user manuals.
  • Conduct knowledge transfer sessions for business users and support teams.
  • Ensure that all documentation is accurate and up-to-date.

Technical Skills & Qualifications :

  • 7 to 15 years of experience in the Life and Annuity insurance domain.
  • In-depth knowledge of life and annuity insurance products and processes.
  • Strong understanding of the Vantage life and annuity administration platform.
  • Proven experience in requirements gathering, analysis, and documentation.
  • Ability to translate business requirements into technical specifications.
  • Experience in process improvement and optimization.
  • Strong analytical and problem-solving skills.
  • Familiarity with database concepts and SQL (preferred).
  • Understanding of system integration and APIs.
  • Experience with project management tools (JIRA, Confluence).
  • Excellent written and verbal communication skills.
  • Ability to collaborate effectively with diverse teams.
  • Strong interpersonal and presentation skills.

Title: Business Analyst

  • Life and Annuity (Vantage) )

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