Senior Analyst

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

American Express Travel & Lifestyle Services

• American Express entered the travel agency business in 1915 and is today one of the world's largest luxury travel and lifestyle networks. American Express Travel & Lifestyle Services (TLS) operates around the world with one goal in mind: provide a bespoke and seamless experience for our Card Members and hundreds of travel partners. As a critical component of premium card products' value proposition, TLS offers a full range of services from trip planning and booking to enhancing the broader travel experience through proprietary programs.

  The Team:

• The Global Strategic Partnerships and Marketing (GPM) team has a strategic focus within TLS by driving customer engagement, loyalty, and satisfaction by providing value to our card members by effective collaboration with our partners (Air, lodging and many more). We closely monitor leadership KPIs, performance of our partners and the usage of the benefits offered.

  The Role

  The Sr Analyst - Revenue Strategy & Analytics, will play a pivotal role in driving meaningful improvements in business value by harnessing next-gen reporting, enhanced data integration and delivering proactive, actionable insights that will shape our future. Closely collaborate with various teams to forecast key metrics and support our compliance initiatives. Strong analytical skills and a passion for deeply understanding our TLS customers, as well as evaluating TLS performance across programs, partners, and key initiatives.

  How will you make an impact in this role?

• Lead end-to-end analytics and reporting development, from assessing business needs and defining vision to delivering intuitive, comprehensive dashboards and reports leveraging both TLS and non-TLS data.

• Design and execute the TLS forecasting strategy, managing SLT scorecards, target-setting, and performance tracking to drive business accountability and continuous improvement.

• Translate complex data into actionable insights, employing advanced analytics, visualization, and data storytelling to inform leadership decisions and influence strategic priorities.

• Develop and manage a robust reporting pipeline, ensuring prioritization, automation (crontab), and continuous enhancement of BI solutions to meet evolving business objectives.

• Drive innovation through analytical problem-solving, navigating ambiguity to design and implement scalable, forward-looking analytics solutions that address complex business challenges.

• Foster cross-functional collaboration, aligning closely with enterprise teams and partners to deliver customized analytics and best-in-class reporting that support business growth.

• Ensure analytical rigor and operational excellence, through data validation, documentation, and best practices in visualization, extraction, and summarization.

• Independently manage complex projects, demonstrating agility, attention to detail, and effective stakeholder engagement across senior leadership.

  Minimum Qualifications

• Post-Graduation/Graduation from a top tier college

• 1-3 years of experience in Data analytics

•  Self-starter, ability to drive insights from data, provide action steps and drive results in a fast-paced environment

• Ability to work effectively in a team environment

• Strong communication and interpersonal skills

• Creative thinker with ability to learn quickly and navigate through unstructured problems

• Ability to Integrate with Cross-Functional Business Partners Worldwide

• Good Programming skills are a plus

• Knowledge of SQL, Python and Visual BI (Tableau/PowerBI) is a plus

• Knowledge of MS Office – PowerPoint, Excel

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.