Manager - Talent Acquisition Risk & Analytics Hiring

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Function Description:

Recruitment Manager will be responsible for the recruitment service delivery for Risk Analytics function across India. Must have experience in managing stakeholder relationships, drive the recruitment processes, which includes talent branding, sourcing strategies, selection process, candidate experience, data management and all the related responsibilities. The position involves the full range of business services that span day to day recruitment activities to participation in longer range strategic initiatives, such as organizational change, department staff planning and process improvement.

Manager Recruiting – Risk & Analytics Hiring will be responsible for developing and delivering recruitment delivery, leading key partner relationships, and ensuring operational excellence through continuous process improvement. This leader will partner with other recruitment leaders, CEG and business leaders to strategize and deliver high quality recruitment solutions to critical recruiting needs in support of the organization's strategic objectives.

• Responsible for leading a team of Associate TA Partners/ TA Partners and provide direction on recruitment strategies and methodologies
• Leading complete talent acquisition life cycle starting from understanding the business requirement, attracting and selecting top diverse talent, making a compelling offer and seamless onboarding
• Manage stakeholder relationships, drive recruitment processes, which includes talent branding, sourcing strategies, selection process, candidate experience, data management and all the related responsibilities
• Strengthen the recruitment function by optimizing resources, tools and channels
• Drive the team to build talent pipeline for available pool for some critical upcoming positions
• Leverage external market insights to strategize sourcing of external talent
• Curate and deploy sourcing strategies and talent pipelining for hiring across all levels to source diverse talent through career site, social media, job boards, internet sourcing and employee referral program
• Ensure real-time communication on recruiting initiatives and issues arising to concerned partners
• Keep abreast of strategic objectives; create measurable recruitment strategies as need arises
• Analyze team performance to identify trends (i.e. survey results, results of strategies, etc.)
• Collaborate with the Recruitment Operations team to ensure process compliance, risk management to deliver a more coordinated and seamless service delivery results
• Use data and analytics to drive the recruiting strategy, planning and process; address any data integrity, compliance and reporting issues, and provide insight and commentary on local and functional labor markets.
• Lead data-driven decision-making process across GTA and in relation to the business

• Minimum bachelor's degree
• Overall experience of 10+ years and min 5 years of experience in talent acquisition with exposure to different talent segments in an agile environment preferably in a large-scale multinational organization
• Prior experience of managing team is preferred
• Ability to interact with people across levels, collaborate and develop strong working relationships
• Experience in new world recruitment tools, technologies, and platforms to improve process efficiencies
• In-depth knowledge of the recruiting landscape with ability to produce external trends, market intelligence and industry insights
• Demonstrated ability to listen, understand, convey, and relate ideas, concepts and issues clearly and confidently through all channels while having an awareness of environmental cues.
• Ability to build and sustain trust while leveraging partnerships at all levels.

• Coachable people leader
• Excellent communication, collaboration, influencing, and problem-solving skills
• Successful track record of leading large-scale initiatives
• Experienced operating in a highly matrixed organization, being familiar with methods and approaches needed to get things done in a collaborative, lean and fast-paced environment

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.