Senior Network Engineer

1 week ago


Bengaluru, Karnataka, India Exotel Full time ₹ 12,00,000 - ₹ 24,00,000 per year
Job Description

Job Meta

Location: Bengaluru, Karnataka, India

About Us

Exotel is the emerging markets leading full stack customer engagement platform and business-focused virtual telecom operator. Incorporated in 2011, Exotels cloud-based product suite powers 50 million daily engagements across voice, video and messaging channels. Exotel powers unified customer engagement to over 6000 companies in 60 countries, including India, SE Asia, the Middle East, and Africa. Today, some of the fastest-growing companies in the emerging markets (Ola, Swiggy, Flipkart, GoJek, Byjus, Urban Company, HDFC Bank, Zomato, Oyo, etc.) manage their customer engagement with Exotels suite of communication APIs, Ameyos omnichannel contact centre (merger), and Cogno AIs conversational AI platform (acquisition) over the cloud. Theyre a $100 million Series D funded company.

Tech @ Exotel

Exotel engineering solves some cool infrastructure-level problems to ensure no one misses a call or an SMS.

  • Our focus is on building a very fault-tolerant, loosely coupled, scalable, and real-time distributed system.
  • We are generally agnostic of language, technology, or tools. Currently, our tech stack is built on Golang, , Ruby, Java, and PHP. We use Aerospike, MySQL as data stores, ElasticSearch for search, and Beanstalkd for queuing.
  • We emphasize a lot on clean abstractions of code, loosely coupled services, and good coding practices.
  • We are very strong believers in "you built it, you own it". And running a distributed system is very different from just building one
  • We are crazy about high availability.
Engineering Team @ Tech @ Exotel

The Exotel Engineering Team builds applications and products enabling customers to use our Public Cloud Contact Center offering. The team builds the regulatory layer required for complying as a Virtual Telephone Operator. The team is responsible for building and maintaining a software layer on top of the Telecom Carrier network that helps in determining the best path for completing a call or delivering a message. The Intelligent infra layer on top of global telecom infrastructure ensures reliability, cost, and quality.

Network Engineering within the Exotel Engineering team involves all aspects: Proactive Engineering, Network Optimization, and operational network support for network connectivity to telecom operators, cloud and DC networks across our Data centers, Designing and architecting services and features, development, testing, instrumentation, deployment, stabilization, and operations.

You'll be heavily involved in the core network / Data center layer, which forms the backbone of our connectivity offerings, with a primary focus on network engineering. Your tasks will go beyond simply expanding to new locations and geographies, requiring constant consideration of challenges such as rapidly scaling out the cluster to double its capacity, elevating reliability from 99.95 to 99.99, and optimizing redundancies, improving response times by trimming off milliseconds.

What are we looking for?

We are looking for technically very strong candidates, with a strong understanding of Networking Systems. We want people who love designing and building infrastructure components and large complex services. We are looking for engineers driven by a passion to create applications systems that can redefine Connectivity on top of global telecom infrastructure.

What will you do?

You will be a part of the Network Engineering team at Exotel. Specifically, we are looking for engineers to design and architect the Data center that helps create a Telecom carrier agnostic infra layer that Exotel and other tech stacks can use.

Responsibilities include end-to-end network engineering aspects:

  • As a Network Engineer, you will be working on Exotels network and have end-to-end ownership (architecture/design/scale/operations) of our current and newly developing networks.
  • Knowledge and experience in telecom SBC (Mandatory)
  • Lead the design of highly available large-scale telephony networks, driving them from concept to launch
  • Work closely with our software developers to fully automate network deployment and operations.
  • Drive operational excellence projects to improve network performance and reliability.
  • Enforce and strengthen security levels of the data centers.
  • Troubleshoot complex problems and develop innovative solutions.
  • Dive Deep into the high severity of incidents, recommend preventative solutions, and participate in root cause analysis.
  • Partner with our broader Technical operations organization to reduce operational burden.
  • Support in organizational transformation from reactive to proactive with a focus on predictiveness.
  • Deliver simple, sustainable, and repeatable solutions and processes.
  • Drive standards across the network and ensure that we are fully compliant to those standards and policies.
  • Participate in hiring and developing the best.
  • Help enforce and/or tweak SLAs for existing deployments to improve efficiency.
  • Stakeholder management.
Must-haves
  • 8 years of experience with a Bachelor / Master's Degree in Computer Science or equivalent.
  • Knowledge and experience with LAN/WAN/SD-WAN infrastructure.
  • Knowledge and experience in telecom SBC.
  • Knowledge and experience with internet routing protocols and concepts: SIP, WEBRTC, TCP/IP, VLAN, BGP, OSPF, MPLS.
  • Knowledge and experience with network security and various secured VPN technologies.
  • Knowledge and experience with network operating systems such as Cisco IOS and Junos.
  • Experience working in a Linux/Unix environment, DNS and DHCP.
  • Experience in various network monitoring tools.
  • Experience in automation via Bash/shell scripting and Perl/Python programming.
  • Knowledge of various end-user devices and their network interactions.
  • Proficiency in configuring and managing networking devices, including switches, routers, firewalls, SBC.
  • Knowledge of network analysis fundamentals and robust troubleshooting skills; specifically, network performance analysis.
  • A "DevOps" mindset. You own what you will develop.
  • Excellent written and verbal communication skills, with strong attention to detail and a head for problem-solving.
  • Team-player, flexible, and able to work in a fast-paced environment.
  • Strong project management skills, issue prioritization, and stakeholder communication.
Good-to-haves
  • Exposure to databases like Mongo, Redis, Mysql, or other relational DBS.
  • Strong understanding of Microservice design and distributed architecture.
  • Exposure to Monitoring tools, build and deploying pipelines and tools.

Apply to this job

Locations: Bengaluru, Karnataka, India



  • Bengaluru, Karnataka, India NETGEAR APAC and MEA Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Company DescriptionNETGEAR, established in 1996, is a leading provider of networking hardware tailored for consumers, businesses, and service providers. The company's commercial division, NETGEAR for Business, offers a comprehensive range of networking solutions designed to meet diverse needs of small to medium-sized businesses (SMBs) and enterprises....


  • Bengaluru, Karnataka, India Rakuten Symphony Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job title - Senior Network-IPTX Engineer – BangaloreLocation - Bangalore, IndiaWe are actively seeking a highly skilled and experienced Senior Network Engineer to join our dynamic infrastructure team based in Bangalore.This pivotal role requires a hands-on leader who excels in designing, implementing, and maintaining robust and scalable network solutions,...


  • Bengaluru, Karnataka, India Transaction Network Services Full time ₹ 5,00,000 - ₹ 8,00,000 per year

    An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives.  Come join the excellenceOverviewWe are looking for a Network Engineer who will be responsible for maintaining and administering our company's computer networks. Your primary duties will include maintenance of...


  • Bengaluru, Karnataka, India Care infotech Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Company DescriptionCare infotech specializes in providing backup support for desktops, laptops, and servers. The company offers IT jobs on-call and on a day basis. Care infotech is committed to delivering reliable and efficient IT solutions to help businesses operate smoothly and securely. Reach out to us for more information about our services and...


  • Bengaluru, Karnataka, India, Karnataka TECEZE Full time

    Job Description: Senior Network Engineer Location: Bengaluru, India (Hybrid – 2 days onsite: Wednesday & Thursday) Shifts: Rotational (5:30 AM – 2:30 PM | 1:30 PM – 10:30 PM | 10:00 PM – 6:00 AMWork mode: Full timeExperience: 7 + years Role OverviewWe are seeking a highly skilled Senior Network Engineer with a minimum of 7 years’ experience in...


  • Bengaluru, Karnataka, India, Karnataka Rakuten Symphony Full time

    Job title - Senior Network-IPTX Engineer – Bangalore Location - Bangalore, India We are actively seeking a highly skilled and experienced Senior Network Engineer to join our dynamic infrastructure team based in Bangalore. This pivotal role requires a hands-on leader who excels in designing, implementing, and maintaining robust and scalable network...


  • Bengaluru, Karnataka, India Bloom Energy Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Description:We are looking for a Senior Network Engineer  to join our team in one of today's most exciting technologies.  This role is responsible for supporting daily operations of the IT infrastructure services. In addition, the Engineer will participate with the installation, monitoring, maintenance, support, and optimization of all system hardware,...


  • Bengaluru, Karnataka, India cult fit Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    We are seeking an experienced Senior Network Engineer to oversee and optimize our IT infrastructure. The ideal candidate will have 4-6 years of experience managing IT infrastructure, networking.Key Responsibilities:1. Network Infrastructure Management:Design, implement, and maintain enterprise network solutions using Palo Alto, Cisco, and Meraki...

  • Senior Engineer

    2 days ago


    Bengaluru, Karnataka, India DISH Network Technologies Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Company SummaryDISH Network Technologies India Pvt. Ltd is a technology subsidiary of EchoStar Corporation. Our organization is at the forefront of technology, serving as a disruptive force and driving innovation and value on behalf of our customers.Our product portfolio includes Boost Mobile (consumer wireless), Boost Mobile Network (5G connectivity), DISH...


  • Bengaluru, Karnataka, India Bread Financial Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    **Every career journey is personal. That's why we empower you with the tools and support to create your own success story.*Be challenged. Be heard. Be valued. Be you ... be here.*Job SummaryThe Senior Network Engineer provides technical design, planning, operation, maintenance, and advanced troubleshooting of the Bread Financial's network infrastructure....