ServiceNow ITSM/ CSM Lead

7 days ago

Hinjawadi Pune Maharashtra, India Birlasoft Full time ₹ 15,00,000 - ₹ 20,00,000 per year

Country/Region: IN

Requisition ID: 28741

Work Model:

Position Type:

Salary Range:

Location: INDIA - PUNE - BIRLASOFT OFFICE - HINJAWADI

Title: ServiceNow ITSM/ CSM Lead

Description:

Area(s) of responsibility

Skills: ServiceNow ITSM/ CSM Lead

Experience: 6+ years

Location: Pune, Mumbai, Noida, Bangalore, Hyderabad, Chennai

  • 4+ Years of experience in ServiceNow development.
  • MSP / Domain Separation development experience is must.
  • Responsible for recommending and developing technical solutions on the ServiceNow platform to satisfy the business needs.
  • The ideal candidate can apply good practice web programming techniques to configure robust solutions utilizing the ServiceNow platform while making informed recommendations to process
  • Users Integrate ServiceNow with other systems using Standard protocols
  • Performance management aspiration management of ServiceNow developers
  • Manage customer expectations and solutions drive customer calls individually
  • Support other developers in their work to integrate existing systems with ServiceNow
  • Drive internal improvement initiatives for ServiceNow practice to improve quality and efficiency
  • Provide best practice while designing solutions and developing at platform and code level
  • Perform necessary development to support the needs of the users

Required Skills:

  • ITSM Module of ServiceNow
  • ITOM Module of ServiceNow
  • Coding experience in ServiceNow.
  • Domain Separation development experience.

Preferred Certifications:

  • ITIL V3 Foundation
  • ServiceNow – CSA & CIS

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