Student Counsellor

2 days ago

Zoo Road Guwahati Assam, India IIFM Full time ₹ 2,40,000 - ₹ 3,00,000 per year

Job Description: Telecaller cum Student Counselor

Position Summary:

We are looking for a confident and communication-skilled Telecaller cum Student Counselor to handle student inquiries, guide them about courses, and support admissions through effective follow-ups.


Key Responsibilities:

* Make outbound calls to students and parents regarding course details & admissions

* Handle incoming inquiries from phone, WhatsApp, and social media

* Counsel students about available courses, fees, career scope & benefits

* Maintain daily call records, follow-up lists, and enquiry reports

* Schedule counseling appointments and assist during walk-ins

* Guide students through the admission process and documentation

* Achieve monthly inquiry conversion targets

* Coordinate with the academic and marketing team


Skills & Requirements:

* Good communication in English, Hindi & Assamese

* Confident voice and polite phone etiquette

* Basic computer knowledge (Excel, WhatsApp, CRM)

* Ability to handle students and parents professionally

* Prior experience in counseling or telecalling preferred


Qualification:

* Graduate (Any Stream)

* Freshers with good communication skills can apply

Job Types: Contractual / Temporary, Freelance

Contract length: 12 months

Pay: ₹8, ₹25,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Life insurance

Work Location: In person

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