Executive - Corporate Quality Compliance (Compliants)

1 week ago

Tandalja, India Sun Pharmaceutical Industries Ltd Full time ₹ 5,00,000 - ₹ 10,00,000 per year
Title: Executive - Corporate Quality Compliance (Compliants) Date: Jun 17, Location: Tandalja - R&D Company: Sun Pharmaceutical Industries Ltd Position:
Executive
Job Title:
Executive
Job Grade:
Function:
Corporate Quality Compliance
Sub-function:
Complaints
Manager's Job Title:
Senior Manager
Skip Level Manager's Title:
Function Head Title:
Head of Global Quality Systems Complaints
Location:
Vadodara
No. of Direct Reports (if any)
Nil
Job Summary
  • Logging of Product Quality Complaints (PQC) in the database (TrackWise).
  • Acknowledge the complaints to the complainants.
  • Providing the response letter to the complainant.
  • Reconciliation of received market complaints.
  • Review of Product Quality Complaint Investigation Reports (India Market).
  • Coordinate with other stakeholders involved in the complaint handling process.


Areas of Responsibility
Product Quality Complaints Management
Travel Estimate
Approximately 5%

Job Scope
Internal Interactions (within the organization)
Yes
External Interactions (outside the organization)
Nil
Geographical Scope
India
Financial Accountability (cost/revenue with exclusive authority)
Nil
Job Requirements
Educational Qualification
M.Sc (Life Sciences) / B.Pharm
Specific Certification
Nil
Skills
Good Technical & Communication Skills, minimum 1 year experience in complaints handling process, candidate should have worked in USFDA work environment
Experience
years
Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees as assigned to this job. Nothing herein shall preclude the employer from changing these duties from time to time and assigning comparable duties or other duties commensurate with the experience and background of incumbent(s

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