RPA Engineer

About BNP Paribas India Solutions
Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union's leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

About BNP Paribas Group
BNP Paribas is the European Union's leading bank and a key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group's commercial & personal banking and several specialized businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporate and institutional clients) to realize their projects through solutions spanning financing, investment, savings and insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind, and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, color, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

About Business line/Function: ARVAL Service Lease

Arval is car renting company with Services, for professional entities and more recently, opened to retail market. Serving 30 countries with the goal of being the best in class both for customer satisfaction and innovation (Partnership, new technologies, etc.)

Arval IT is the IT department of the company. "Data & AI" Tribe oversees developing and maintaining all the IT assets in relationship with Data activity from the company.

The organization of the "Data & AI" Tribe is composed by 10 Squads, Business oriented, dispatch in 5 Domains:

• 3 Squads for "Sales & Clients" Domain: in charge of changes and maintenance of the Data sales projects. Squads are mainly focused on the following activities: MyFleetStatus and partnership with Elements, Amazon Reporting, Customer Marketing, Printing activities for G4 countries.
• 2 Squads for "Operations" Domain: responsible of the Change and Run for Reporting, centralization of data in ODS, and data flows related to the following functional scope: Operations services (insurance, maintenance, tires, glass, fuel card, …), Buy, Delivery and End of Contract, Telematics, Complain Management.
• 1 Squad for "Data Management & Security" Domain: objective is to offer Capabilities to support Business Driven Use Cases by providing Data Platforms connected to valuable Data Sources for Data Preparation and Data Science, by sharing Knowledge on Data Sources and Data Products, promoting the Data Management By Design approach in respect of the BNPP and ARVAL Data Governance, by consume the Data Products through Data Visualization or integrated in Arval Applications.
• 2 Squad for Foundations Domain: define a Business Data Architecture, based on clear principles, accompany new projects to integrate them into the Datahub framework, stabilize and improve performance, accessibility, monitoring of Data assets. These domains handle the management of Document (EDM).
• 2 Squad for "AI & Smart Automation" Domain: Manage RPA activities to build robot with Blueprism to automate and ease the life of Arval business. And a dedicated Artificial Intelligence squad working on Data Science, Machine Learning, Intelligent Document Processing, Generative AI…

Each Squad is organized and composed of an Agile system: 1 IT Product Owner, 1 Scrum Master and 1 Dev Team (composed of Designers and Engineers).

Job Title
RPA Engineer

(Developer)

Date
01/01/2024

Department
Arval IT

Location:

Offshore

Business Line / Function
IT Data&AI

Engineer (RPA Blueprism)

Reports To
(Direct)

Engineer Chapter Lead

Grade
(if applicable)

N/A

(Functional)

Squad IT PO

Number Of Direct Reports
Directorship / Registration:

NA

Position Purpose

DEVELOPER

The engineer/developer is working closely with his team members and business teams to develop features according to a requirement.

He must also ensure that developments are aligned with best practices and monitor what has been promoted on higher environments.

Production or tests environments supports activities are also part of the position (job monitoring, issues solving, …)

RUNNER

The runners analyze the issue and provide the root cause, carry actions to rectify the issue, if the code of the robot should be changed the runner sends the issue to the development team with recommendation.

The runner should have solid experience in development but eventually will not develop anything by hand.

Responsibilities
Direct Responsibilities

• Participate to all the Agile ceremonies of the squad Kanban (Ticketing management) (Dailys, etc…)
• Communicate ASAP on the blocking points and with Business users.
• Analyse issues.

Contributing Responsibilities

• Accountable to deliver the amount of Jira tickets assigned to him/her
• Accountable to do the daily support/monitoring
• Accountable on the platform behavior – ensure RPA are up and running (stability) with the tech lead and other members of the guild.

Technical & Behavioral Competencies

Be autonomous on his asset (Senior to expert level) and motivated on the daily tasks.

Be an active member of the squad (often multi-technologies).

Be proactive by raising alerts when it's flagged, try to understand the global context and suggest how to solve an issue (without focusing only on his subpart).

Have proper communication with the Business. (English language)

Have a basic background in SQL and be able to check some test cases on his own directly by launching some SQL requests on different databases.

Have some knowledge on project tracking software (Jira, QC, …)

Provide his technical expertise to suggest optimization and technical enhancements

Unix/Windows

Nice To Have
Have some knowledge regarding deployment/versioning tools (Git, Jenkins, …)

Have some knowledge regarding monitoring tools (Centreon, Dynatrace, …)

Specific Technical Skills Required For This Role
Maintenance engineers responsible for robots (

Blue Prism

expertise)

Ability to provide detailed root cause analysis for the encountered issues.

Support dev team on issue with all team in ARVAL IT

Support users Arval on daily basis to provide information on the production.

Communication skills and proactive

Skills Referential
Specific Qualifications (if required)

Behavioural Skills: (Please select up to 4 skills)

Attention to detail / rigor

Adaptability

Creativity & Innovation / Problem solving

Ability to deliver / Results driven

Transversal Skills: (Please select up to 5 skills)

Analytical Ability

Ability to develop and adapt a process

Ability to anticipate business / strategic evolution

Ability to understand, explain and support change

Education Level
Ability to develop others & improve their skills

Bachelor Degree or equivalent

Experience Level

At least 5 years