Product Management Manager

Product Management - Manager

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

athenahealth is a progressive & innovative U.S. health-tech leader, delivering cloud-based solutions that improve clinical and financial performance across the care continuum. Our modern, open ecosystem connects care teams and delivers actionable insights that drive better outcomes. Acquired by Bain Capital in a $17B deal, we're growing fast and investing in bold, strategic product innovations. We foster a values-driven culture focused on flexibility, collaboration, and work-life balance.

Headquartered in Boston, we have offices in Atlanta, Austin, Belfast, Burlington, and in India: Bangalore, Pune, and Chennai.

Position Summary: We are looking for a Product Management Manager to join our R&D Experience team within our Product Management organization in Chennai. This role will lead to critical initiatives focused on both improving productivity of the broader R&D organization at athenahealth and improving the quality of the software athenahealth develops. This is an essential role that gives you the opportunity to drive product design and deployment of product services for our internal customers; as well as build the base technology layer to enable developers and partners to participate in our ecosystem. You will do so in an exciting environment driven by a desire to enable athena's R&D organization to deliver best-in-class experiences to our customers.

The Opportunity:

• Your role will be instrumental in optimizing workflows and creating scalable solutions that enhance developer experience and improve the quality of the software Athena delivers.
• This position provides a unique opportunity to shape platform practices, define automation pathways using AI, and influence workflows across 1600 developers.
• This position will work daily within scrum teams, defining and refining user stories, prioritizing product backlogs, and making trade-off decisions between scope, schedule, and business impact.
  

Enough about us, let's talk about you

• You are an outcome-oriented Product Manager with previous healthcare product management experience at an enterprise software organization
• You have experience collaborating with both internal and external customers to ensure the success of your products
• You have demonstrated the ability to propose the most appropriate approach for the need at hand; and can quickly pivot if this approach fails
• You have demonstrated success at driving results in a fast-paced environment and managing competing priorities
• You have experience working with colleagues to broaden or narrow the scope of a problem; in order to enable action and create manageable efforts
• You are interested in industry developments and trends

The Team: The Internal Developer Platform team provides tools and patterns to enable users to interact with the appropriate tools and data at the right time and place to provide high-quality, accessible care for all. We believe this role is a key driver of scalable innovation driving critical platform evolution and service modernization. This role ensures seamless solution integration, governance, and automation, enhancing security, operational efficiency, and reliability. By optimizing platform capabilities and leading key initiatives at athena, this position enables teams to innovate with confidence—supporting growth, compliance, and long-term scalability.

Job Responsibilities

• Drive ongoing backlog allocations and prioritization of customer jobs to solve within area of responsibility
• Define epics and user stories, clearly articulating business requirements for the problems we're trying to solve - including UX/CX/Support requirements
• Understand the market opportunity via user needs, market forces and applicable business models; with regards to what would best serve our clients today as well as in the future
• Identify and track metrics and success criteria to create transparency and visibility to program success and opportunities for improvement – Requesting analyses to inform backlog
• Partner with Product Management leaders to be the voice of product decisions within the organization
• Serve as Product Owner for scrum teams covering assigned product area
  Partner with Product Management leaders to drive portfolio and product strategy
• Contribute to the development of overall product management team by lending your knowledge and experience to teach others what you know
  

Typical Qualifications

• Bachelor's Degree required; Degree (Bachelor's or Masters) in Computer Science, Business, or Product Design preferred
• 8-12 years overall professional experience, inclusive of a minimum of 6-8 years of product management experience
• Experience working with Agile (Scrum) teams desired
• Understanding of healthcare / health IT environment a plus
• Experience testing and validating value of products in the market
• Demonstrated success at driving vision and prioritization of products in a dynamic environment using analytic and quantitative capabilities
• Ability to explain your positioning to various people around the company in an effective way
• Excellent verbal and written communication skills, especially with senior leaders and customers

About athenahealth

Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.

Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.

What we can do for you:

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.

Learn more about our culture and benefits here: