Network Operations Engineer

1 day ago


Bengaluru, Karnataka, India Themesoft Inc. Full time

Network Operations Engineer

Location:
Bangalore |
Immediate joiners (0–10 days) preferred

Experience:
6–9 Years |
Level:
Senior Associate (SA) |
Notice:
0–10 Days

About the Role:

We are hiring a
Network Operations Engineer
to monitor, manage, and support enterprise network infrastructure. The role includes proactive monitoring, incident triage, coordination with L2/L3 teams, and maintaining operational excellence.

Key Responsibilities:

  • Monitor network devices, links, and critical services; respond to incidents within SLAs.
  • Escalate unresolved issues, coordinate with vendors and internal teams for RFO.
  • Conduct routine health checks on routers, switches, firewalls, load balancers, and wireless controllers.
  • Maintain ITSM records (ServiceNow/Remedy), SOPs, runbooks, and KB articles.
  • Ensure compliance with security policies during troubleshooting and configuration tasks.

Skills & Experience:

  • Bachelor's in CS, IT, or related field.
  • 6–9 years in Network Operations/NOC.
  • Strong networking fundamentals: TCP/IP, VLANs, routing, switching.
  • Hands-on experience with Cisco, Juniper, or equivalent devices.
  • Familiarity with monitoring and ticketing tools.
  • Basic troubleshooting of VPNs, firewalls, wireless APs.
  • Strong communication and cross-team coordination.


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