F&B Service Associate
2 days ago
An F&B Service Associate is responsible for providing excellent customer service in a hospitality setting by taking food and drink orders, serving guests, and maintaining a clean dining area. Key duties include greeting customers, managing dining area setup and cleanup, handling transactions, and resolving guest complaints professionally, while adhering to all health and safety standards.
- Guest service: Greet guests, take food and beverage orders, serve food and drinks, and ensure overall guest satisfaction.
- Order and inventory management: Relay orders to kitchen and bar staff, and assist with inventory counting and stock monitoring.
- Dining area maintenance: Set up and break down dining areas, and maintain high standards of cleanliness and organization in all food and beverage areas.
- Problem resolution: Professionally and courteously handle guest inquiries and complaints.
- Operational tasks: Handle cash and other transactions, and maintain accurate records.
- Compliance: Follow all company policies and procedures, and adhere to health, safety, and sanitation guidelines.
- Customer service: Strong communication and interpersonal skills with a customer-focused approach.
- Physical stamina: Ability to stand for long periods and lift heavy objects.
- Technical skills: Familiarity with point-of-sale (POS) systems can be beneficial.
- Attention to detail: A keen eye for detail to maintain high service and cleanliness standards.
- Teamwork: Ability to collaborate with other departments to ensure seamless service.
- Education: A high school diploma is often required, though some employers may accept equivalent experience.
- Certifications: Food safety and handling certifications can be an advantage.
Job Type: Full-time
Pay: ₹16, ₹18,500.00 per month
Benefits:
- Food provided
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Education:
- Secondary(10th Pass) (Preferred)
Experience:
- Security: 1 year (Preferred)
- total work: 1 year (Required)
Language:
- English (Preferred)
- Hindi (Preferred)
Work Location: In person
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