Business Analyst

3 days ago

Bengaluru Pune, India Tresvista Financial Services Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Overview:

We are seeking a dynamic and technically proficient Business Analyst to drive insights, system enhancements, and support across our Microsoft Dynamics 365 (D365) platform and related business intelligence tools. This role requires a blend of analytical thinking, technical expertise, and stakeholder collaboration to optimize business processes and ensure seamless system performance.

Key Role Deliverables:

  • Analyze business processes and data across D365 modules to identify improvement opportunities and system enhancements
  • Develop and maintain interactive dashboards and reports using Power BI for leadership and operational teams
  • Collaborate with cross-functional stakeholders to gather requirements and translate them into functional specifications
  • Provide technical support and troubleshooting for Microsoft D365 applications, ensuring timely resolution of issues
  • Work closely with developers to implement customizations using C#, .NET, and JavaScript
  • Document workflows, configurations, and user guides for internal teams
  • Ensure data accuracy, compliance, and security across integrated systems
  • Participate in testing, deployment, and post-implementation reviews of new features or modules
  • Stay current with Microsoft D365 updates and BI trends to recommend relevant upgrades or tools

Prerequisites:

  • Bachelors degree in computer science, Information Systems, or a related field
  • 2+ years of experience in business analysis, preferably with Microsoft D365
  • Strong hands-on experience with Power BI, SQL, and Excel
  • Proficiency in C#, .NET, and JavaScript for system customization and integration
  • Solid understanding of CRM and ERP workflows within D365
  • Excellent problem-solving, communication, and stakeholder management skills
  • Ability to manage multiple priorities and deliver in a fast-paced environment
  • Strong ownership and accountability
  • Analytical mindset with attention to detail
  • Effective time management and multitasking abilities
  • Clear and confident communication and presentation skills

Experience

Graduate with 2+ years of experience.

Preferred Qualifications:

  • Certification in Microsoft Dynamics 365 or Power Platform
  • Knowledge of Agile methodologies and tools like Azure DevOps or Jira

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